Questions & Answers

Name: Ring - Video Doorbell (1st Gen) - Satin Nickel
Brand: Ring
SKU: 5814005
Price: 99.99 USD
Rating: 4.4 (11686 reviews)

Ring - Video Doorbell (1st Gen) - Satin Nickel

Model:: 88RG000FC600; |
SKU:: 5814005

User rating, 4.4 out of 5 stars with 11686 reviews.

Highly rated by customers for:

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Questioncan u have 2 ring doorbells , will they link together , thinking about front door and back door ?
Asked 8 years ago by frank.
- Answer Yes you can. You can have several Ring products and they all link together in the app where you can chose witch one you want to look at, set up different ringtone/notifications for each,etc.
  Answered 8 years ago by VPat
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QuestionDo you have to subscribe to a service to use this or is it free? Thanks
Asked 8 years ago by Billy.
- Answer You do have to subscribe! However you will not be able to View any videos after the first free month. It's $3 a month or $30 for the whole year! Believe me it's worth it
  Answered 8 years ago by Bobby
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QuestionWhat is the response time from when first detect motion or ring by the time I get alert on phone
Asked 8 years ago by Nicka.
- Answer Just about 1 or 2 seconds
  Answered 8 years ago by Janpar
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QuestionMy son changed the password to my Wi-Fi now my ring is not working. I can no long hear door bell at home nor view on my phone. Can you offer some suggestion on what I should do to fix? Was working before just fine.
Asked 8 years ago by Rick.
- Answer Uninstall the app then reinstall under the new internet password.
  Answered 8 years ago by Janpar
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Questiondoes this doorbell record just when it detects motion?
Asked 8 years ago by wayne.
- Answer yes every time but after try out you need to pay the monthly or yearly fee is better pay by the year...
  Answered 8 years ago by Sephy
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QuestionI want to put in a location that does not have power available. Does the doorbell require a power connection?
Asked 8 years ago by GrumpyD.
- Answer I connected it directly to the existing doorbell wires, which powers it just fine. If you're not connecting it to an existing doorbell then you have to recharge it. I don't know how often you have to recharge it.
  Answered 8 years ago by Timothy
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QuestionI have a mobile phone at home that is dedicated for a wifi hotspot. Can the Ring door bell work off a hotspot from my mobile phone?
Asked 8 years ago by JoeP.
- Answer yes but you need to have the phone in range of the doorbell... you don't need really fast internet to make it work but you may experience some problems on quality or delay...
  Answered 8 years ago by Sephy
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QuestionDo you have to have WiFi at both ends for this to work on iPhone for example it I’m at our cabin in northern MI I have no WiFi just smart phone will I be notified on my smartphone when somebody rings my doorbell at home which I do have wifi
Asked 8 years ago by Ron.
- Answer As long as you have cell service the app should get notifications from your ring.
  Answered 8 years ago by Racercw
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QuestionCan Geek Squad install this? It will have to run on Litium batteries, since there is no AC power at my door. Also, I would like them to sinc it to my WiFi.
Asked 8 years ago by Installation.
- Answer Hi Installation, Thanks for reaching out. I would recommend going directly to Best Buy with this inquiry. Additionally, our national installation partner is Hellotech. If you would like to schedule an appointment with Hellotech please see the link below. https://www.hellotech.com/ringhomeinstall. Thanks, Kaitlyn R., Customer Satisfaction Specialist Kaitlyn.rosenthal@ring.com
  Answered 8 years ago by Ring
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Questioncan this be used with my xfinity WIFI
Asked 8 years ago by samwill.
- Answer Yes I haven’t had any problems with it
  Answered 8 years ago by Geno
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QuestionDo you need any electricity to install?
Asked 8 years ago by Phil.
- Answer No, you don’t need electricity has its own battery.
  Answered 8 years ago by Meme
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Questionwill this work with a wireless door bell
Asked 8 years ago by hockey.
- Answer The Ring doorbell is a standalone product. You can place it anywhere and connects to your wireless Wi-Fi. It doesn't work in conjunction with anything.
  Answered 8 years ago by ringgirl
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QuestionWill this Ring model work with Samsung Family Hub refrigerator? I can’t find anything that says it’s compatible or not.
Asked 8 years ago by Thor.
- Answer Hi Thor, Thanks for reaching out. You are able to monitor your Ring app from the following devices: MAC computer, Android, Smartphone, and Windows 10 desktop. Thanks, Kaitlyn R., Customer Satisfaction Specialist Kaitlyn.rosenthal@ring.com
  Answered 8 years ago by Ring
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QuestionDo I have to have an existing doorbell for this to work
Asked 8 years ago by Anonymous.
- Answer Hello, Great question. No, a pre-existing doorbell is not required for your Ring device to function. Please do note that without connecting your Ring Video Doorbell to your pre-existing doorbell, you will only be able to hear your doorbell chime through your free Ring app. With that being said, we do offer a Ring Chime. Ring Chime is a wireless notification device that can connect to all of your Ring devices. Simply plug it into a wall socket, connect it through the Ring app and you'll get Ring notifications anywhere in your home, even if you're not near your phone. Thanks, Kaitlyn R., Customer Satisfaction Specialist Kaitlyn.rosenthal@ring.com
  Answered 8 years ago by Ring
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Questioncan it be set to use two smrtphones
Asked 8 years ago by ra.
- Answer Yes it can. We have 2 smartphones connected to it at once.
  Answered 8 years ago by Lauren
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QuestionWill it still work if there isn't any preexisting doorbell? Or do you need a doorbell?
Asked 8 years ago by Anonymous.
- Answer Yes. You can set it up either way. Without a preexisting doorbell it runs off its battery.
  Answered 8 years ago by Lauren
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QuestionWhat are the dimensions, can it fit where the old door bell button is?
Asked 8 years ago by Manny.
- Answer depends on the space you have you have 2 different models... but you can connect the power from your old doorbell to this one only follow instructions...
  Answered 8 years ago by Sephy
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QuestionAre videos recorded available without the protect plan?
Asked 8 years ago by Route1.
- Answer Hi Route1, Thanks for reaching out. Our optional Protect Plans allow you to access/download/share past Ring videos. Without this service, you'll still receive real-time video alerts on your smartphone as well as have access to Live View. Thanks, Kaitlyn R.,Customer Satisfaction Spcialist Kaitlyn.rosenthal@ring.com
  Answered 8 years ago by Ring
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QuestionWhat kind of battery? Do you have to charge and how long does it last. Weather conditions affect it?
Asked 8 years ago by Woodyjoe.
- Answer Hi Woodyjoe, Thanks for reaching out. Ring Video Doorbell uses lithium polymer batteries. With average use, your Ring Video Doorbell should last you up to 6 months before having to be recharged. However, please do note that battery life is contingent on usage, the number of alerts you receive per day will impact your battery life. Additionally, the Ring Video Doorbell is weather-resistant and should operate in temperatures ranging between -5 to 120 degrees F. Thanks, Kaitlyn R., Customer Satisfaction Specialist Kaitlyn.rosenthal@ring.com
  Answered 8 years ago by Ring
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QuestionDoes the sun effect the video quality
Asked 8 years ago by Roadmaster.
- Answer Hi Roadmaster, Thanks for reaching out. If the sun is positioned in the field of view of the camera, it could potentially cause a glare on the picture. Would you please email me at Kaitlyn.rosenthal@ring.com so that I can provide you with some suggestions to ensure that you receive the best possible Ring experience? Thanks, Kaitlyn R., Customer Satisfaction Specialist Kaitlyn.rosenthal@ring.com
  Answered 8 years ago by Ring
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Questions & Answers

Ring - Video Doorbell (1st Gen) - Satin Nickel

Q: Questioncan u have 2 ring doorbells , will they link together , thinking about front door and back door ?

Q: QuestionDo you have to subscribe to a service to use this or is it free? Thanks

Q: QuestionWhat is the response time from when first detect motion or ring by the time I get alert on phone

Q: QuestionMy son changed the password to my Wi-Fi now my ring is not working. I can no long hear door bell at home nor view on my phone. Can you offer some suggestion on what I should do to fix? Was working before just fine.

Q: Questiondoes this doorbell record just when it detects motion?

Q: QuestionI want to put in a location that does not have power available. Does the doorbell require a power connection?

Q: QuestionI have a mobile phone at home that is dedicated for a wifi hotspot. Can the Ring door bell work off a hotspot from my mobile phone?

Q: QuestionDo you have to have WiFi at both ends for this to work on iPhone for example it I’m at our cabin in northern MI I have no WiFi just smart phone will I be notified on my smartphone when somebody rings my doorbell at home which I do have wifi

Q: QuestionCan Geek Squad install this? It will have to run on Litium batteries, since there is no AC power at my door. Also, I would like them to sinc it to my WiFi.

Q: Questioncan this be used with my xfinity WIFI

Q: QuestionDo you need any electricity to install?

Q: Questionwill this work with a wireless door bell

Q: QuestionWill this Ring model work with Samsung Family Hub refrigerator? I can’t find anything that says it’s compatible or not.

Q: QuestionDo I have to have an existing doorbell for this to work

Q: Questioncan it be set to use two smrtphones

Q: QuestionWill it still work if there isn't any preexisting doorbell? Or do you need a doorbell?

Q: QuestionWhat are the dimensions, can it fit where the old door bell button is?

Q: QuestionAre videos recorded available without the protect plan?

Q: QuestionWhat kind of battery? Do you have to charge and how long does it last. Weather conditions affect it?

Q: QuestionDoes the sun effect the video quality

Top-rated Best Buy

Questioncan u have 2 ring doorbells , will they link together , thinking about front door and back door ?

QuestionDo you have to subscribe to a service to use this or is it free? Thanks

QuestionWhat is the response time from when first detect motion or ring by the time I get alert on phone

QuestionMy son changed the password to my Wi-Fi now my ring is not working. I can no long hear door bell at home nor view on my phone. Can you offer some suggestion on what I should do to fix? Was working before just fine.

Questiondoes this doorbell record just when it detects motion?

QuestionI want to put in a location that does not have power available. Does the doorbell require a power connection?

QuestionI have a mobile phone at home that is dedicated for a wifi hotspot. Can the Ring door bell work off a hotspot from my mobile phone?

QuestionDo you have to have WiFi at both ends for this to work on iPhone for example it I’m at our cabin in northern MI I have no WiFi just smart phone will I be notified on my smartphone when somebody rings my doorbell at home which I do have wifi

QuestionCan Geek Squad install this? It will have to run on Litium batteries, since there is no AC power at my door. Also, I would like them to sinc it to my WiFi.

Questioncan this be used with my xfinity WIFI

QuestionDo you need any electricity to install?

Questionwill this work with a wireless door bell

QuestionWill this Ring model work with Samsung Family Hub refrigerator? I can’t find anything that says it’s compatible or not.

QuestionDo I have to have an existing doorbell for this to work

Questioncan it be set to use two smrtphones

QuestionWill it still work if there isn't any preexisting doorbell? Or do you need a doorbell?

QuestionWhat are the dimensions, can it fit where the old door bell button is?

QuestionAre videos recorded available without the protect plan?

QuestionWhat kind of battery? Do you have to charge and how long does it last. Weather conditions affect it?

QuestionDoes the sun effect the video quality