“Is the baseplate for the Video Doorbell 4 the same size as the baseplate for my old Video Doorbell 1 that just died? Will I have to drill new holes to mount the new baseplate or can I use the same ones as the old one did?”
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Hello Caligal32, Great question! The original Ring Doorbell and the all-new Ring Video Doorbell 4 are two different sizes. A new bracket is included within the packaging of the Ring Video Doorbell 4, but new holes will need to be drilled in order to install the device. Here is a support article that elaborates on the installation of the Ring Video Doorbell 4: https://support.ring.com/hc/en-us/articles/360059099752-How-to-Physically-Install-Your-Ring-Video-Doorbell-4-Without-an-Existing-Doorbell. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your pre-purchase question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Thank you, Alexis with Ring
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Sorry, there was a problem. Please try again later.Am not so sure because this is my first time to use it. My son had a Video Doorbell 2 before. He had just replaced it with this version 4. Maybe, just maybe...
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