“THE FIRST 2 DAYS IT WAS COLOR. AFTER THE 3RD DAY, IT TURNED BLACK AND WHITE. I SAW SAME ISSUE PEOPLE WERE HAVING..IT MENTIONED TO RESET IT. I DID,AND A DAY AFTER, BLACK & WHITE AGAIN, RESET IT AND AGAIN BLACK & WHITE!!!!! WHAT ELSE TO DO?”

Asked by TINA 8 years ago

1-5 of 5 Answers

Tina, I'd exchange it where ever you bought it from. When I initially set mine up, it did it for the first few days but it hasn't done it again. As far as troubleshooting it, apparently the reset button is the only way to go. I'd return it if I were you. Sorry I can't be of much help on this.
Answered by Marcus111 8 years ago
Sorry, there was a problem. Please try again later.
It will go to black and white if there is not enough light.
Answered by BM415 8 years ago
Sorry, there was a problem. Please try again later.
MY CAMERA HAS DONE THIS FOR ONLY A SECOND OR TWO BUT WOULD THEN GO BACK TO COLOR..
Answered by Reese 8 years ago
Sorry, there was a problem. Please try again later.
I would see about exchanging it. I've only had my ring a month with no issues so far.
Answered by CARLOS 8 years ago
Sorry, there was a problem. Please try again later.
I haven't had that problem. *knock on wood* I'd probably just return it for another one.
Answered by Mxpxboy 8 years ago
Sorry, there was a problem. Please try again later.