“After connecting the power pro pack to the existing doorbell chimes it began to get very uncomfortably hot. We took it off and called RIng. Doorbell is compatible so they said pack was defective. Anyone have this problem? Should that fix it?”
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1-5 of 5 Answers
This did not occur in my case.
Sorry, there was a problem. Please try again later.I had the same issue. Tech support said it was a bad unit. I took it back to Best Buy for an exchange. No hassle, I was only in the store about five minutes. Installed the new one in ten minutes since the howto was fresh in my mind, and I've been very happy ever since.
Sorry, there was a problem. Please try again later.We had ours installed by Best Buy Geek Squad, so I’m not familiar with your particular problem. I’m sorry... no help here. Ours works great & I don’t ever want to be without it!
Sorry, there was a problem. Please try again later.Probably unless your transformer is supplying more than 24 volts DC.
Sorry, there was a problem. Please try again later.Hi Dredle1, Thanks for reaching out. This does not sound right. I would appreciate the chance to connect with you directly so that I can personally investigate this for you. Would you please email me at [email protected]? I would like to get to work on resolving this for you ASAP. Kaitlyn R., Neighbor Satisfaction Specialist [email protected]
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