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Hi Fchh. Good question. You will want to remove any plastic film on the device. This is in place for protection during the shipping process. Leaving it on could interfere with the quality of the video you see. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
Sorry, there was a problem. Please try again later.The best quality of audio & video would be to remove it. The film blurs the video quality. The film muffles the audio quality requiring you to yell when speaking and turn up the volume as if you were hard of hearing.
Sorry, there was a problem. Please try again later.Remove for best video quality and to avoid overheating.
Sorry, there was a problem. Please try again later.Take it off
Sorry, there was a problem. Please try again later.remove it
Sorry, there was a problem. Please try again later.
