“All the sudden my wireless ring bells miss 75% of my alerts and internet.is good.”
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Have you tried to go into settings and adjust the motion detection and edit the zone?
Sorry, there was a problem. Please try again later.Hello, Ann. Great question! It sounds like Motion Frequency or People Only Mode may be refining your alerts. Each of these settings can be customized to meet your needs. Here are two helpful articles that explain each of these features: https://support.ring.com/hc/en-us/articles/115003477106-Understanding-and-Optimizing-Motion-Detection-with-Motion-Frequency and https://support.ring.com/hc/en-us/articles/360032947972-Refining-Your-Motion-Alert-Notifications-for-People-and-Other-Motions-. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. Thank you. Alexis, with Ring.
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