I have a ring but I do not see it on the list of ring door bell to set it up what do I do ? null

Question

Atomsk · Accepted Answer

Make sure you are setting up a wireless network for 2.4

Ring · Answer

Hello Blessed,

It sounds like you may be using an outdated version of the Ring App. The Ring app is supported on any device that is running iOS 12+ or Android 6+. If the Ring app is already downloaded on a device running iOS 11 or Android 5 and lower, it will still be supported but will not receive new app updates. This also means you might not see newer ring devices until you update your Ring App.

For any additional installation questions or set up concerns, please feel free to reach out on our community forum at https://community.ring.com/. You can also visit our help site, https://support.ring.com/hc/en-us, for tips & tricks, videos and help articles for all our Ring products.

Thank you,
Antonio from Ring

“I have a ring but I do not see it on the list of ring door bell to set it up what do I do ?”

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