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My ring doorbell has to be hardwired. I advised the representative who I scheduled the appointment with that it had to be hardwired and there was no existing doorbell. He said the installer was able to do the required work. The installer, Chris told me I needed an electrician. I am expecting a refund of the charges for installation. I expected this would be done without me having to request it
Sorry, there was a problem. Please try again later.Hello, Great question. The Ring Video Doorbell 2020 is a battery-operated device with the option to be hardwired. For more information, please see our help center article: https://support.ring.com/hc/en-us/articles/360040764472-Charging-the-Battery-on-Your-Ring-Video-Doorbell-2020-release-. Additionally, if you have not already, please check out our Ring Community forum where other Ring users, like yourself, have an open discussion platform to share their experiences, as well as solutions to issues experienced: https://community.ring.com/. Thank you, Jamila with Ring
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