Questions & Answers
- Model:
- Roborock F25 Ultra
- |
- SKU:
- 11024684
Limited Time Deal
$499.99
Save $300
Comp. Value: $799.99
Page Showing 1-4 of 4 questions
Q: QuestionHi, I’m interested in buying this vacuum, but it’s sold by Roborock. Is it possible to add Geek Squad Protection to it, or do I need to buy it directly from Best Buy to get the warranty?
Asked by Shahad.
- A:Answer Hi, Thanks for your question. F25 Ultra is under a one-year warranty.
Answered by Roborock support
Q: QuestionCan you use other cleaning solutions
Asked by Stacy.
- A:Answer Hi, Thanks for your question. It's only suggested to add Roborock cleaning solution into the water tank. Different cleaning solution varies in formulation and it may potentailly damage the water tank. Moreover, the bubbles made by chemical substance in cleaner may cause the mopping feature to malfunction.
Answered by Roborock support
Q: QuestionDoes it work on CARPET? The description does not mention carpet at all.
Asked by DP.
- A:Answer Hi, Thanks for your question. We don't recommend that you use our F25 Ultra on carpet. You could consider our H60. It can be used on carpet.
Answered by Roborock support
Q: QuestionWhat's in the box?
Asked by Hugh.
- A:Answer Hi, Thanks for your question. The device comes with things below: Main unit (including rolling brush and filter) *1 Dock*1 Quick start guide*1 User manual*1 Cleaning solution*1 Cleaning tool*1 Filter*1
Answered by Roborock support
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