“I just upgraded my Frontier service and my splitter doesn't work. I have 2 TVs sharing the same signal and simultaneously showing the same programming on both TVs. After upgrading my service and getting a new cable box, it doesn't work! Help!”
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Hi D! Thank you for reaching out to us. I understand that you’re experiencing issues with your Rocketfish™ 2-Output HDMI Splitter after upgrading your Frontier service. Please do the following: Check Connections; Power Cycle; Compatibility Check; HDCP Compliance; Test with Different Content; and Reset the Splitter. If you weren't able to fix it after doing those steps, please contact us at 1-800-620-2790. JC | Rocketfish Support https://www.bestbuy.com/site/rocketfish-2-output-hdmi-splitter-with-4k-at-60hz-and-hdr-pass-through-black/5986903.p?skuId=5986903
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