A:AnswerYou need to find the studs behind the drywall.
If they are wooden studs you can use the drywall anchors in the box. Also in the box are anchors for masonry or concrete.
If they are metal studs like you find in a commercial building, you will need anchors called flip toggles. 1/4 inch size is best.
A:AnswerChange the holes used in the mounting arms. The higher your tv sits on the pivot point the more it can swing down before hitting the wall. Keep in mind that you also don’t want it to be too high. It will cause it to be unbalanced. There is a happy median.
