“I bought this tv, but we cannot get it to show full screen even after going to picture setting. It only shows widescreen and has a black border around the picture. We have 3 other Roku TVs and none have ever done or had this. How to fix?”

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• Hello TSSS, Please visit Roku Support for any product or support related questions at https://support.roku.com/ or call 408-556-9391

  Answered by Roku Team 7 months ago

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• Take it back to Best Buy. They will exchange it for you.

  Answered by RobinW 7 months ago

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