Questions & Answers

Q: QuestionCan this tv be mounted?

Asked 9 months ago by Anonymous.

• A:Answer yes

  Answered 8 months ago by RobertgEVerified Purchase

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Q: QuestionThe picture using any apps is distorted like the contrast and brightness along with pixels. When using the antenna the picture is good. This just started this am. We have only had the tv since july 2024. Any help is appreciated.

Asked 10 months ago by ROCKHEAD.

• A:Answer Hello ROCKHEAD, Please visit Roku Support for any product or support related questions at https://support.roku.com/ or call 408-556-9391

  Answered 9 months ago by Roku Team

  
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Q: QuestionDoes Best Buy remove old tv when they deliver a new one/

Asked 11 months ago by tommy.

• A:Answer Yes. I was clear when I set up the delivery that BB would need to haul the old TV away. There is a cost for that.

  Answered 10 months ago by MVOCVerified Purchase

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Q: QuestionDoes this TV have an on/off timer - not just a sleep timer? I need the TV to come on and off at specific times on specific days and on a specific input. Thanks, if anyone knows for sure.

Asked 1 year ago by Eclipse.

• A:Answer Hello Eclipse! We only have the sleep timer and parental controls to help turn the TV off.

  Answered 1 year ago by Roku Team

  
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Q: QuestionDoes a Roku tv work without cable?

Asked 1 year ago by CAC.

• A:Answer Works without cable. Just need internet connection.

  Answered 1 year ago by Tricky

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Q: Questionwhat is the size of the box that the 55" tv is shipped in?

Asked 1 year ago by Anonymous.

• A:Answer Hello! The Box Dimension are Height 33.9 inches, Width 6.8 inches, Depth 54 inches, CubicDimension 12448 inches

  Answered 1 year ago by Roku Team

  
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Q: QuestionTHIS ITEM IS NOT AVAILABLE LOCALLY, SO HOW CAN IT BE PURCHASED?

Asked 1 year ago by MAMA.

• A:Answer Online from Best Buy with delivery

  Answered 1 year ago by OH2023

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Q: QuestionDoes this Roku tv work with Amazon Prime?

Asked 2 years ago by JJ.

• A:Answer yes Amazon Prime, Netflex, Xfinity Stream, PBS

  Answered 2 years ago by gergerVerified Purchase

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Q: Questionbeing a smart tv, does that mean it has a built in web browser?

Asked 2 years ago by oldfrog.

• A:Answer Hello! Our Roku-branded TVs were designed and built by Roku with simplicity in mind, making it easier than ever stream the shows and movies you love. While the Roku platform does not support web browser channels at this time, you can take advantage of features like Casting or Apple Airplay to mirror & extend your phone or laptop screen to your TV. Happy Streaming!

  Answered 2 years ago by Roku Team

  
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Q: QuestionWhat is the recommended desk, table, or tv/monitor stand top surface height to go below this television for optimal viewing when sitting on it's legs atop a desk, table, or stand?

Asked 2 years ago by jpb.

• A:Answer Hey there! While choosing your TV's height, we recommend considering the 2.6 inches of height the stands add for this model, bringing it to a total of 31 inches tall. From there, personal preference and height can influence the final adjustments to make it be at your eye level. We hope this helps!

  Answered 2 years ago by Roku Team

  
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Q: QuestionCan I use this with my Bluetooth hearing aid?

Asked 2 years ago by Anonymous.

• A:Answer Hello! While this TV is not equipped with Bluetooth, it is still possible to use your hearing aids with Roku devices. If your hearing aids can be connected to your phone via Bluetooth, you can use the free Roku Mobile App Official to engage in Private Listening. We hope this helps!

  Answered 2 years ago by Roku Team

  
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Q: QuestionMy tv diedt after only 2 years?!? Why?

Asked 2 weeks ago by Poo.

Q: QuestionWhat are the Box dimension, I need to know how big is the box.?

Asked 3 months ago by Alan.

Q: QuestioniS THIS TV BLUETOOTH COMPATIBLE

Asked 5 months ago by Anonymous.

• A:Answer Yes

  Answered 5 months ago by MercedesCVerified Purchase

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Q: QuestionDose it have HBO or HULU

Asked 6 months ago by Bess.

• A:Answer It has both

  Answered 5 months ago by AngelaPVerified Purchase

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Q: Questioncan i connect a sound bar and wireless surround sound speakers to this unit

Asked 6 months ago by mike.

• A:Answer Yes

  Answered 5 months ago by AngelaPVerified Purchase

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Q: QuestionI need a TV for an elderly relative. When he turns it on, it needs to be on the cable TV channel he was watching when he turned it off, every time. It should never ask him to select an input source. Is this possible with this TV?

Asked 6 months ago by IHaveAQuestion.

• A:Answer No it’s pretty much like how a Roku is set up. You start at your home and then you scroll to what option you want whether it’s one of your inputs or your apps.

  Answered 6 months ago by BrandonGVerified Purchase

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Q: QuestionIs this TV good for the visually.impaired?

Asked 6 months ago by Tamward615.

• A:Answer Yes very good

  Answered 5 months ago by AngelaPVerified Purchase

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Q: QuestionI tried to watch Peacock and was told that there is not enough space to play Peacock. it also tells me that I have to delete apps to open space, which I did. yet I still cant watch Peacock. WHY?

Asked 6 months ago by John.

• A:Answer I have had to unplug my tv and Roku wait 20 seconds then plug it all back in. Sometimes the memory gets overloaded and the best way to remedy this is a hard reboot.

  Answered 6 months ago by JackPVerified Purchase

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