Questions & Answers

Q: QuestionDoes this Roku device support 4K?

• A:Answer No, this Roku Streaming Stick model does not support 4K. It supports HD streaming.

Q: QuestionHow do I set up the Roku Streaming Stick?

• A:Answer Setting up the Roku Streaming Stick is quick and easy. Just power up the device, connect to the internet, and you're ready to start streaming.

Q: QuestionDoes the Roku Streaming Stick support DTS?

• A:Answer Yes, the Roku Streaming Stick supports DTS surround sound.

Q: QuestionIs this Roku device compatible with Apple HomeKit?

• A:Answer Yes, the Roku Streaming Stick is compatible with Apple HomeKit.

Q: QuestionCan I use voice control with this Roku device?

• A:Answer Yes, the Roku Streaming Stick comes with a voice remote for controlling your streaming, adjusting the volume, and more.

Q: QuestionHow is the Roku Streaming Stick powered?

• A:Answer The Roku Streaming Stick is powered directly from your TV's USB port.

Q: Questionhow exactly does roku work?

Asked 5 months ago by Anonymous.

• A:Answer Roku devices work in turning your TV into a smart TV. Through WiFi you're able to stream your favorite movies and TV shows through various streaming services such as Netflix, Hulu, Disney, etc (require subscriptions) or get free content from our award winning app the Roku Channel which has 500+ free live TV channels for you to choose from.

  Answered 5 months ago by Roku Team

  
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Q: QuestionIs the Roku streaming device compatible with a Samsung TV

Asked 4 months ago by GeeGee.

• A:Answer Yes, no issues with a Samsung. But, you may have issues loading streaming software that is not in Samsung Play Store!

  Answered 3 months ago by SteveSVerified Purchase

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Q: QuestionIf the USB Port is on the back of the tv (blocked by the screen) will the stick/remote still work?

Asked 4 months ago by user.

• A:Answer Hello user, The device does not need to be seen to use the remote as it uses radio frequency to connect, the remote can be under the sheets or pointed backwards and still work.

  Answered 4 months ago by Roku Team

  
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Q: QuestionDo you have to have Internet?

Asked 1 month ago by Anonymous.

• A:Answer Yes, the device needs to download the apps, and you need to have internet access to stream the content from the apps you download. Netflix, HBO Go, Disney+, etc.

  Answered 1 month ago by SgilVerified Purchase

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Q: QuestionCan I access my Apple fitness app with this Roku stick?

Asked 5 days ago by Paul.

• A:Answer Possibly

  Answered 1 day ago by AntonioCVerified Purchase

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Q: QuestionDoes this have the Tablo app? If so, it should work with our Vizio TVs, correct?

Asked 1 week ago by WawaMawa.

• A:Answer Yes

  Answered 1 day ago by AntonioCVerified Purchase

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Q: QuestionWill Roku streaming stick 2025 HD streaming media player work on Hisense tv?

Asked 1 week ago by Icabod.

• A:Answer YES, if the remote worked properly

  Answered 1 week ago by MichaelMVerified Purchase

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Q: Questionwith roku stick work with a tv wireless connection ?

Asked 2 weeks ago by rich.

• A:Answer Hello Rich, the Roku Streaming stick goes plugged into the HDMI and USB port on the back of the TV and requires WiFi to work.

  Answered 2 weeks ago by Roku Team

  
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Q: QuestionIt says its Dual Band, but doesn't say which bands they are, can you please tell me? Thank you

Asked 3 weeks ago by picrthis.

• A:Answer Hello picrthis, 2.4GHz and 5GHz

  Answered 3 weeks ago by Roku Team

  
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Q: QuestionDo I have to use my TV remote or can I turn the TV on and off with the ruku remote

Asked 3 weeks ago by Anonymous.

• A:Answer Both options available

  Answered 1 day ago by AntonioCVerified Purchase

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Q: QuestionCan the Roku stick power on a television set?

Asked 3 weeks ago by C.

• A:Answer Hello C, Yes this remote will power your TV on and off as well as control the volume.

  Answered 3 weeks ago by Roku Team

  
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Q: QuestionMy roku remote with voice will no longer even turn on the tv. A message appears when I hit the little reset button it brings up a picture of where you pull out tab, click on house symbol and has a picture of a scan. Is remote shot?

Asked 1 month ago by remote.

• A:Answer Hello remote, Please visit Roku Support for any product or support related questions at https://support.roku.com/ or call 408-556-9391

  Answered 1 month ago by Roku Team

  
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Q: QuestionCan I download apps like VIX for example?

Asked 1 month ago by Felipe.

• A:Answer Hello Felipe, yes you can download the Vix app off of the Roku App Store. We also offer Telemundo, Univision, and espacio latino apart of the Roku Channel.

  Answered 1 month ago by Roku Team

  
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