Questions & Answers

Q: Questiondoes ruko support hdmi 2.1

Asked 5 years ago by Steve.

Q: QuestionLooking for a Roku that also has 5g capabilities! Ours only does 2.5 and it buffers! Would it work better if I buy an extender for thr house?

Asked 5 years ago by Lilly.

• A:Answer I doubt very much it is the player. In most homes it is the router setup or your internet speed. Ideally a router should be in the center of the home unobstructed by electronics, mirrors. More or less you should be able to "see" the router. If you do an internet search of proper router placement that may help. Also no mention of what type you have. Furthermore do a speed test on our internet connection. A good test is if you search ATT Speed test. Best Buy has some really good reasonably priced routers if yours is old or out of date. TPLink is one good brand, look for one that has A/C in addition to the typical "N" router which most are now, most respectable ones in the $100 price range are good for homes up to 3000 sq ft if properly placed in the center of the home. Also make sure your player is not covered up by electronics and cords. (this goes for your router too)

  I would recommend:

  • 

    TP-Link - Archer AC1900 Dual-Band Wi-Fi 5 Router - Black

    User rating, 4.82 out of 5 stars with 22 reviews.

    (22)

  Answered 5 years ago by TheSkepticVerified Purchase

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Q: QuestionCAN YOU PLUG OVER THE EAR HEADPHONES IN TO THE REMOTE INSTEAD OF THE EARBUDS THAT COME WITH THE UNIT?

Asked 5 years ago by CRYBEN2495.

• A:Answer The remote has a standard 3.5mm plug in it so any headphones with a standard size plug will work.

  Answered 5 years ago by RussVerified Purchase

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Q: QuestionWhat is my PIN number?

Asked 5 years ago by Anonymous.

Q: QuestionDo you have to remove cable to put roku on your tv?

Asked 5 years ago by Marie.

• A:Answer We have roku and we wanted local stations so we have xfinity basic plan and internet. No cable box, all goes thru roku.

  Answered 5 years ago by BarbVerified Purchase

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Q: QuestionI forgot my Riki pin

Asked 5 years ago by StarGAT954.

• A:Answer Go to your Roku account - using your e-mail address to access account - use forgot password option - follow instructions to create a new password.

  Answered 5 years ago by Zone57

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Q: QuestionAre you supposed to still get sound through the headphones after you turn off the TV with Roku Ultra 4 k

Asked 5 years ago by TLC.

• A:Answer The Roku stays on, even if you click on the Power button on the remote (it only shuts down the TV). At least that's my experience.

  Answered 5 years ago by Rom7

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Q: QuestionDoes the connectivity of the Roku player on one TV, allow streaming on other TVs?

Asked 6 years ago by Anonymous.

Q: QuestionDo we have to pay a subscription monthly

Asked 6 years ago by Anonymous.

• A:Answer Roku does not require monthly service or fees, but each streaming app may require its own standalone monthly subscription (ie Netflix, Disney+, etc) or a cable subscription and log-in to access, while some apps may offer free content (though often with ads).

  Answered 6 years ago by ervo3000

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Q: QuestionCan the Roku Ultra support 2 TV’s with the use of a splitter? Will this affect the battery life ?

Asked 6 years ago by CCD.

Q: QuestionWill this work on any Vizio tv?

Asked 6 years ago by Mike.

• A:Answer Will work on any TV that has an HDMI input.

  Answered 6 years ago by ervo3000

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Q: QuestionCan ROKU ULTRA store media from others Apps or Antenna to watch it later like a DVR?

Asked 6 years ago by Karl.

• A:Answer No

  Answered 6 years ago by BamaVerified Purchase

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Q: QuestionHow does Roku connect to the TV? I have a 55" flat screen Phillips that is a least 5 years old. Right now I am connected to Suddenlink with a Tivo. I love the Tivo, but do not love Suddenlink. So how would Roku help me?

Asked 6 years ago by Anonymous.

• A:Answer HDMI cable

  Answered 6 years ago by BamaVerified Purchase

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Q: QuestionDoe it support Apple TV

Asked 6 years ago by Watso6.

• A:Answer As of October, you should be able to access Apple TV through the Apple channel/app from the Roku app store.

  Answered 6 years ago by ervo3000

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Q: QuestionDoes this come with WiFi or do u connect it to your WiFi ?

Asked 6 years ago by Maddie.

• A:Answer With the Roku Ultra, you can connect to your home network using either a wireless connection (Wifi) or with a hard-wired connection (Ethernet). See https://support.roku.com/article/115015760328-how-to-connect-your-roku-streaming-device-to-your-home-network-and-the-internet

  Answered 6 years ago by CraftsmanVerified Purchase

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Q: QuestionIs this the 2019 model

Asked 6 years ago by Motown.

• A:Answer Yes

  Answered 6 years ago by nanaVerified Purchase

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Q: QuestionWhat channels do I get with roku

Asked 6 years ago by Anonymous.

• A:Answer Netflix, Hulu Live TV, Prime, Youtube, CW, PBS. There are at least 30 others available, that I do not subscribe to.

  Answered 6 years ago by Robert

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Q: QuestionWhat sport channels are included? with ROKU - Ultra 4K streaming media player?

Asked 6 years ago by Jan.

• A:Answer There aren't just "channels" like a typical tv. You have your choice of apps that stream content. Like ABC or NBC, or almost any provider out there. There are also services like Sling, Hulu, Philo, and others that let you subscribe to a block of channels like you would a classic subscription account, ie. cable/satellite.

  Answered 6 years ago by Colin

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Q: QuestionCan you record movies with this

Asked 6 years ago by Heyhey.

• A:Answer No. Roku is for streaming movies. You can order Sling TV that has DVR recording offer.

  Answered 6 years ago by RochesterWoman54

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