A:AnswerI have dropped it 2-3 times now from waist height and no problems with phone. It has dropped on its back and once on the screen, all at work so no experience with harder surfaces (e.g. concrete). I haven't dropped on corner yet so no real world report on that. The built-in screen protector that came with the phone is just OK. There is a small bubble forming (not related to drop) but it has protected the screen from 1 fall and scratches from environment. Will replace if bubble gets larger.