Questions & Answers

Q: QuestionIs the Apple Pencil compatible with this case?

• A:Answer Yes, the case has a dedicated holder for the Apple Pencil.

Q: QuestionWhich iPad models is this case compatible with?

• A:Answer This case is compatible with the Apple iPad Pro 12.9" (4th, 5th, and 6th Gen 2020-2022).

Q: QuestionHow does this case affect the sleep/wake function of the iPad?

• A:Answer The case has an automatic wake and sleep feature that activates when you open or close the lid.

Q: QuestionWhat is the warranty period for the case?

This question was asked about the related product: SaharaCase - Folio Case for Apple iPad Pro 12.9 (4th, 5th and 6th Gen 2020-2022) - Red/White/Blue

• A:Answer The manufacturer's warranty for parts and labor on this case is 1 year.

Q: QuestionWhat is the purpose of the magnetic strip in the case?

This question was asked about the related product: SaharaCase - Folio Case for Apple iPad Pro 12.9 (4th, 5th and 6th Gen 2020-2022) - Red/White/Blue

• A:Answer The magnetic strip built into the SaharaCase Folio case awakens your device when you open the front cover.

Q: QuestionDoes the case have a built-in stand?

This question was asked about the related product: SaharaCase - Folio Case for Apple iPad Pro 12.9 (4th, 5th and 6th Gen 2020-2022) - Red/White/Blue

• A:Answer This SaharaCase Folio case has a built-in stand.

Q: QuestionDoes this case have a built-in stand?

• A:Answer Yes, the case comes with an integrated kickstand for watching videos.

Q: QuestionThe description shows many adjustable positions. It is NOT very adjustable Only one position, especially compared to my original one. The one flap just can’t do much but one position.

Asked 1 year ago by Tami.

• A:Answer Your satisfaction is our priority, and we're here to assist you every step of the way. If you have any questions or need help, don't hesitate to reach out to our dedicated Customer Service team at 888-850-2871 or email us at [email protected].

  Answered 1 year ago by Support Team - SaharaCase

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Q: Questionwill pen charge when ipad pro is in case

Asked 3 years ago by wally.

• A:Answer Hi, This case allows for the Apple Pencil to charge inside to Pen holder slot so you will not need to remove the Pencil in Order to charge it. Hope this helps! Support Team - SaharaCase

  Answered 1 year ago by Support Team - SaharaCase

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Q: QuestionDoes this protect the charging jack from damage when droped is there an ear jack?

Asked 3 years ago by Anonymous.

This question was asked about the related product: SaharaCase - Folio Case for Apple iPad Pro 12.9 (4th, 5th, and 6th Gen 2020-2022) - Black/White

• A:Answer No

  Answered 2 years ago by walla336Verified Purchase

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Q: QuestionWill this fit a 12.9 iPad Pro 2nd generation

Asked 3 years ago by Anonymous.

• A:Answer Hi, No, unfortunately this case is only compatible with the 4th, 5th and 6th Gen. Hope this helps! Support Team - SaharaCase

  Answered 2 years ago by Support Team - SaharaCase

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Q: QuestionIs there a place to hold the pencil in place (like a slide in slot on the back)?

Asked 4 years ago by L.

This question was asked about the related product: SaharaCase - Folio Case for Apple iPad Pro 12.9 (4th, 5th, and 6th Gen 2020-2022) - Black/White

• A:Answer Yes, but it will not charge the pencil.

  Answered 2 years ago by walla336Verified Purchase

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Q: QuestionWill this fit iPad Pro 12.9 2018 model

Asked 4 years ago by Sharon.

This question was asked about the related product: SaharaCase - Folio Case for Apple iPad Pro 12.9" (4th,5th, and 6th Gen 2020-2022) - Purple

• A:Answer It would be close, but you may have issues around the camera.

  Answered 2 years ago by walla336

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Q: QuestionIs there a front and back cover?

Asked 5 years ago by Case.

This question was asked about the related product: SaharaCase - Folio Case for Apple iPad Pro 12.9 (4th, 5th, and 6th Gen 2020-2022) - Green

• A:Answer Yes

  Answered 2 years ago by walla336

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Q: QuestionWill this fit a 12.9 iPad Pro 2nd generation for 2017?

Asked 5 years ago by PamG.

This question was asked about the related product: SaharaCase - Folio Case for Apple iPad Pro 12.9" (4th Generation 2020 and 5th Gen 2021) - Pink Marble

• A:Answer The camera may be an issue.

  Answered 2 years ago by walla336

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