Questions & Answers

Q: QuestionCan you use the Surface Pro's ports with the case on?

• A:Answer This SaharaCase Folio case features an open port style.

Q: QuestionWhat is the warranty coverage for the case?

• A:Answer The manufacturer's warranty for parts and labor on the case is 1 year.

Q: QuestionIs the case compatible with the Surface Pro 6, Pro 7, and Pro 7+?

• A:Answer This case is compatible with the Microsoft Surface Pro 6, Pro 7, and Pro 7+.

Q: QuestionWhy is the case designed to be lightweight?

• A:Answer The lightweight design helps retain the device's original shape.

Q: QuestionDoes the case have a built-in kickstand?

• A:Answer This case features a kickstand that allows you to watch movies conveniently.

Q: QuestionDoes this case have a feature to wake and sleep the device?

• A:Answer Yes, this case has a wake and sleep function to keep the battery life longer.

Q: QuestionIs there a kickstand integrated into this tablet case?

• A:Answer Yes, this case has a built-in kickstand for hands-free viewing.

Q: QuestionAre the edges of this case raised for better protection?

• A:Answer Yes, the edges are raised for screen and lens protection.

Q: QuestionIs this case compatible with Microsoft Surface Pro 7+?

• A:Answer Yes, this case is designed for use with Microsoft Surface Pro 7+.

Q: QuestionDoes this case come with any form of warranty?

• A:Answer Yes, this case comes with a one year warranty for both parts and labor.

Q: QuestionDoes this case offer screen protection against scratches?

• A:Answer Yes, this case provides screen protection from cracks and scratches.

Q: QuestionWhat kind of material is this tablet case made of?

• A:Answer This case is made of TPU and plastic materials.

Q: QuestionCan this fit if I use the type cover?

Asked 5 years ago by Kim.

This question was asked about the related product: SaharaCase - Folio Case for Microsoft Surface Pro 6 and Surface Pro 7 and Surface Pro 7+ - Blue

• A:Answer With the case on, you'll have no issues taking the type cover on and off. The type cover also folds well with the case when Surface Pro is not in use.

  Answered 5 years ago by RaquelVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionDoes this case have a place to hold the Microsoft pen?

Asked 5 years ago by Sallas.

• A:Answer Hello, thank you for considering Sahara case, the case does not have a pencil holder. Thank you.

  Answered 5 years ago by Support Team - SaharaCase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes the stand still have full free motion with the case on?

Asked 5 years ago by Betty.

• A:Answer Hello, thank you for considering Sahara Case, the case does not have a full free motion with the case on. Thank you.

  Answered 5 years ago by Support Team - SaharaCase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this case fit surface pro 9?

Asked 3 years ago by LOVEMYNEWQ90.

• A:Answer Hi, This case is not compatible with the Surface Pro 9. Hope this helps! Support Team - SaharaCase

  Answered 1 year ago by Support Team - SaharaCase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this case have a keyboard ?

Asked 4 years ago by joe.

• A:Answer No, it is just the case. You have to purchase the keyboard separately.

  Answered 4 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow do I set up the case to automatically turn om computer? Its currently not functioning.

Asked 5 years ago by Carl.