Questions & Answers

Q: QuestionDoes the keyboard case have a backlight?

• A:Answer Yes, the keyboard is removable and has a backlight, making it easy to type in low-light conditions.

Q: QuestionDoes this keyboard case have a built-in mouse pad?

• A:Answer Yes, this SaharaCase Keyboard case comes equipped with a built-in mouse pad for convenient scrolling on your tablet.

Q: QuestionHow does this case protect my tablet's screen?

• A:Answer The SaharaCase Keyboard case features raised edges to safeguard your tablet's screen and lens from potential damage.

Q: QuestionWhat is the battery life of this keyboard case?

• A:Answer This keyboard case has a rechargeable battery that provides up to 45 hours of use.

Q: QuestionIs this keyboard case compatible with the Samsung Galaxy Tab S8 Plus?

• A:Answer Yes, this keyboard case is specifically designed for use with both the Samsung Galaxy Tab S7 FE and Tab S8 Plus models.

Q: QuestionHow do I connect with the tablet? My tablet says I need an app for it to connect.

Asked 3 years ago by Bj.

• A:Answer i had the same issue, make sure the tablet is turned on - Long press fn key and C key combination - hold for 3 seconds - then turn on the keyboard Bluetooth on the tablet and follow the steps for connectivity

  Answered 3 years ago by donnieVerified Purchase

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Q: QuestionDoes the keyboard/case also come with usb connector where I can plug in a usb storage device?

Asked 2 years ago by Larryb37.

• A:Answer no. is a bluetooh keyboardks works great

  Answered 2 years ago by wayneVerified Purchase

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Q: QuestionDoes this fit the Samsung S8+ tablet that is 12.4 inches?

Asked 3 years ago by yoohoo.

• A:Answer yes it will i use the s8 plus tablet

  Answered 3 years ago by wayneVerified Purchase

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Q: Questiondoes the keyboard come with the case

Asked 4 years ago by 1967.

• A:Answer Yes it comes with case, usb c cord to charge the keyboard and the Bluetooth keyboard.

  Answered 4 years ago by TECHIE

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Q: QuestionThis product is compatible with the new Samsung S7 FE tablet? Thanks for your help.

Asked 4 years ago by MiltonFriedman.

• A:Answer I bought this keyboard/case combo for use with my Tab S7 FE. Works just fine

  Answered 4 years ago by BubbaFett

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Q: QuestionDoes this fit Samsung galaxy tab S7 plus 5g SM-T878U

Asked 4 years ago by Stpauliegirl505.

• A:Answer Yes, it also fits the the s7 plus models.

  Answered 4 years ago by NiteStarVerified Purchase

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Q: QuestionI have a saraha keyboard i want to find out if the keys light up in th e dark

Asked 1 year ago by Anonymous.

• A:Answer Hi, Yes, our keyboards are backlit so they will light up in the dark. Hope this helps! Support Team - SaharaCase

  Answered 1 year ago by Support Team - SaharaCase

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Q: QuestionIs this case/keyboard compactible with the Samsung galaxy S6 elite?

Asked 1 year ago by Anonymous.

• A:Answer Hi, No, unfortunately this case is only compatible with Samsung Galaxy Tab S8 Plus and S7 FE. Hope this helps! Support Team - SaharaCase

  Answered 1 year ago by Support Team - SaharaCase

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Q: QuestionIs this compatible with the S8 Ultra?

Asked 1 year ago by Sula.

• A:Answer Hi, No, unfortunately this case is only compatible with Galaxy Tab S8 Plus and S7 FE. Hope this helps! Support Team - SaharaCase

  Answered 1 year ago by Support Team - SaharaCase

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Q: QuestionIs there a downloadable manual for this keyboard?

Asked 2 years ago by Ryantrey.

• A:Answer Hi, Your satisfaction is our priority, and we're here to assist you every step of the way. If you have any questions or need help, don't hesitate to reach out to our dedicated Customer Service team at 888-850-2871 or email us at [email protected]. Hope this helps!

  Answered 2 years ago by SaharaCaseSupport

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Q: QuestionIs the keyboard always attached to the cover

Asked 2 years ago by Anonymous.

• A:Answer Its magnetic

  Answered 2 years ago by TiffanyRVerified Purchase

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Q: QuestionHow do I charge my keyboard? What type of cord is needed?

Asked 2 years ago by Cord.

• A:Answer The keyboard is charged by a samsung phone charger. Same type. Charges on the side. You can charge it while you use it as well.

  Answered 2 years ago by TiffanyRVerified Purchase

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Q: QuestionDoes the keyboard scratch the screen?

Asked 2 years ago by Hangermouth.

• A:Answer No it does not at all. It's very easy and seems to be working well

  Answered 2 years ago by BadproductVerified Purchase

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Q: QuestionIs this case removable?

Asked 3 years ago by Anonymous.

• A:Answer Yes its separate.

  Answered 3 years ago by mlwidmerVerified Purchase

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