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Name: Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation - Black Stainless Steel
Brand: Samsung
SKU: 12374643
Price: 474 USD
Availability: SoldOut
Rating: 4.4 (773 reviews)

Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation - Black Stainless Steel

Model:: ME11A7510DG/AA; |
SKU:: 12374643

User rating, 4.4 out of 5 stars with 773 reviews.

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QuestionCan you create a routine in the smart things app to turn on the fan when the cooktop is on?
Asked 4 months ago by Adept.
- Answer Greetings, Yes, this microwave model features an "Auto Connectivity" function that allows you to quickly connect the hood via Wi-Fi with a compatible Samsung cooktop after the hood and cooktop have been paired using the SmartThings app. For more details, please refer to page 15 of the manual link below. User manual https://downloadcenter.samsung.com/content/UM/202502/20250226161329120/01._IB_FULL_ME11F7510MT_AA_EN.pdf Have a lovely day. -Kimberly
  Answered 4 months ago by Samsung
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QuestionTo Samsung: can I install this microwave as a built in at a base cabinet opening?
Asked 9 months ago by Manny.
- Answer Hello Manny, No, this over-the-range microwave is designed to be installed between the cabinets to prevent blocking the vents at the bottom of the unit. We have included an installation video link below for your reference and further details. Installing your over-the-range microwave | Samsung US https://www.youtube.com/watch?v=eueYEAgeDWQ Have a lovely day. -Kimberly
  Answered 9 months ago by Samsung
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QuestionIf we buy this on an open box deal, does the 1-yr warranty start when we purchase?
Asked 10 months ago by KitchenRemodel.
- Answer Dear Valued Best Buy Client, Thank you for asking. To better assist you with your query, please contact the Best Buy customer service department at P. (888) 237-8289 24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns. Have a great day. ^Camille
  Answered 10 months ago by Samsung
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QuestionI have a Broan vent above my stove now...............will this be able to replace it?
Asked 10 months ago by Kitten.
- Answer Hi Kitten, To make sure that this microwave is compatible to replace your current non-Samsung vent. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150079800) to help our team pull up your information when you message us. Thank you. -Ricardo
  Answered 10 months ago by Samsung
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QuestionMine did not come with a rear wall mounting plate that attaches to the wall. How do I get one?
Asked 1 year ago by Mbeal.
- Answer Dear valued Best Buy client, To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check your options regarding the missing item from the package. Have a great day. -Ernest-
  Answered 1 year ago by Samsung
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QuestionBACK WALL MOUNTING PLATE?
Asked 1 year ago by Barkm.
- Answer Hi Barkm, The rear mounting plate is included with the unit. Should you need further assistance with the microwave, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149283533) to help our team pull up your information when you message us. Have a great day, -Ernest-
  Answered 1 year ago by Samsung
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QuestionIs there a sound mute option?
Asked 1 year ago by Anonymous.
- Answer Hello there, Thank you for asking. Let's get the details you need. To switch the sound of your microwave on and off, refer to the recommended steps in your user manual, available at this link. Turn to page 12 under the "System Settings." Manual https://downloadcenter.samsung.com/content/UM/202502/20250226161329120/01._IB_FULL_ME11F7510MT_AA_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148943499) to help our team gather your information. Have a great day. ^Charles
  Answered 1 year ago by Samsung
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QuestionDoes this microwave need outside vent?
Asked 1 year ago by Anonymous.
- Answer No it's optional. There is a plate on the top you would remove to use a outside vent. On mine it's not vented.
  Answered 1 year ago by jflad17
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QuestionMine is missing the hardware packet. Where can I find the specs on the screws?
Asked 1 year ago by Will.
This question was asked about the related product: Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation - Black Stainless Steel
- Answer Dear valued BestBuy client, To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check your best option regarding the missing screws from the package. You can refer to the link below and see page 6 (PARTS INCLUDED) to check the items that is supposed to be included with the purchase. Installation manual: https://downloadcenter.samsung.com/content/EM/202202/20220223181502042/Install_ME11A7510DS_AA_DE68-04709A-01_EN-MES_220120.pdf Have a great day. -Ernest-
  Answered 1 year ago by Samsung
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QuestionDoes this model have to be installed exclusively above a range? We are in the process of a major remodel and are planning on using a range hood above our range. We are looking to mount a microwave above one of our countertops, underneath a cabinet.
Asked 1 year ago by Woody.
- Answer Is for above range only, look at the dimensions and spec’s
  Answered 1 year ago by ConsueloB
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QuestionHow do you set the clock?
Asked 1 year ago by ClarkeS.
- Answer I could never figure this out!
  Answered 1 year ago by Clplez
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QuestionWhere is the electrical cord located on the microwave?
Asked 1 year ago by Anonymous.
- Answer Cord is top right rear. Before installing check the cord will not be touching any support wood.
  Answered 1 year ago by KenH
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QuestionI have a Samsung over range microwave ME11A7510DS. I’m trying to vent it outside through the back. I’ve read page 12-13 but I don’t see how to reposition the fan. Do I need to?
Asked 1 year ago by Babybee.
- Answer Hi there, Thank you for reaching out to us. We are glad to be of service. For guidelines on how to vent this microwave model outside, please continue to page 14 of the manual link below. Installation manual https://downloadcenter.samsung.com/content/EM/202403/20240318130943669/DE68-04108A-08_IM_ME18H704SFB_AA_EN_240305.pdf If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147552908) to help our team pull up your information when you message us. Thank you. -Kimberly
  Answered 1 year ago by Samsung
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QuestionThe time on the screen is frozen I’ve only had this a little over a year. How do you fix this issue?
Asked 1 year ago by Frozen.
This question was asked about the related product: Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation - Black Stainless Steel
- Answer Hi there, We know how crucial it is to keep your microwave working properly. Let's get the information you need. We recommend reviewing the resources listed below to determine why your microwave's time froze in the panel. The microwave control panel does not respond. https://www.samsung.com/us/support/troubleshooting/TSG01001961/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147549758) to help our team pull up your information when you message us. Thank you. -Kimberly
  Answered 1 year ago by Samsung
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Questionis there a high and low light option and is fan high and low
Asked 1 year ago by mike.
- Answer Yes, both the fan speed, and light are adjustable, essentially a low, medium and high setting for both
  Answered 1 year ago by Jake
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QuestionMy heat stopped working suddenly on my new slim microwave. What did I do or press to make this happen? All other functions still work.
Asked 2 years ago by Lbm.
This question was asked about the related product: Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation - Black Stainless Steel
- Answer Hi there, We know how important it is that the microwave is properly working. Please follow the steps on the link below to help you get the microwave back on track. Samsung microwave is not heating or has stopped working. https://www.samsung.com/us/support/troubleshooting/TSG01001963/ Have a great day. Aloe
  Answered 2 years ago by Samsung
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QuestionIf I am not mounting this above a range, can the cabinet depth above be extended to 18"D or will I still need to leave to the top vent unobstructed?
Asked 2 years ago by Dginther.
- Answer Hello DGinther, The maximum cabinet depth above and beside the unit is 12 inches. Yes, it is recommended not to cover the top vent of the microwave and leave it open. For more details about the installation of the microwave, please refer to pages 7–17 of the installation manual link below. Manual. https://downloadcenter.samsung.com/content/EM/202202/20220223181502042/Install_ME11A7510DS_AA_DE68-04709A-01_EN-MES_220120.pdf -Kimberly
  Answered 2 years ago by Samsung
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QuestionI am not finding the instruction manual, hardware packet, top cabinet template, and rear wall template with this Samsung microwave model. How may I receive these parts and/or pieces?
Asked 2 years ago by Boaz.
- Answer Dear Valued BestBuy Client, The parts you mentioned should come with the microwave. Here at Samsung, we encourage our customers to minimize the use of paper, which is why we encourage them to take advantage of accessing the digital copy on our website, or you can place an order at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns. Have a great day! Chrystel
  Answered 2 years ago by Samsung
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QuestionThere are cautions on this microwave to keep the fan and any other greasy areas clean. Where should I look for grease and dirt and how do I access it?
Asked 2 years ago by Lucy.
This question was asked about the related product: Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation - Black Stainless Steel
- Answer Hi Lucy, Yes, you are right! You must clean the microwave's grease filter and other components regularly. Please see the model's user manual link below for the steps to clean each part on pages 29-32. https://downloadcenter.samsung.com/content/UM/202309/20230913161016187/O_01._DE68-04568C-03_IB_FULL_EN.pdf Thank you for choosing Samsung and have a great day! ^Rainly
  Answered 2 years ago by Samsung
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QuestionHow do you turn the light on and does it have different light settings?
Asked 2 years ago by Blue.
- Answer The light has 2 different settings. There's an icon at the bottom of the front panel that looks like a light bulb. You press it
  Answered 2 years ago by Dee01
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Showing 41-60 of 118 questions

Questions & Answers

Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation - Black Stainless Steel

Q: QuestionCan you create a routine in the smart things app to turn on the fan when the cooktop is on?

Q: QuestionTo Samsung: can I install this microwave as a built in at a base cabinet opening?

Q: QuestionIf we buy this on an open box deal, does the 1-yr warranty start when we purchase?

Q: QuestionI have a Broan vent above my stove now...............will this be able to replace it?

Q: QuestionMine did not come with a rear wall mounting plate that attaches to the wall. How do I get one?

Q: QuestionBACK WALL MOUNTING PLATE?

Q: QuestionIs there a sound mute option?

Q: QuestionDoes this microwave need outside vent?

Q: QuestionMine is missing the hardware packet. Where can I find the specs on the screws?

Q: QuestionDoes this model have to be installed exclusively above a range? We are in the process of a major remodel and are planning on using a range hood above our range. We are looking to mount a microwave above one of our countertops, underneath a cabinet.

Q: QuestionHow do you set the clock?

Q: QuestionWhere is the electrical cord located on the microwave?

Q: QuestionI have a Samsung over range microwave ME11A7510DS. I’m trying to vent it outside through the back. I’ve read page 12-13 but I don’t see how to reposition the fan. Do I need to?

Q: QuestionThe time on the screen is frozen I’ve only had this a little over a year. How do you fix this issue?

Q: Questionis there a high and low light option and is fan high and low

Q: QuestionMy heat stopped working suddenly on my new slim microwave. What did I do or press to make this happen? All other functions still work.

Q: QuestionIf I am not mounting this above a range, can the cabinet depth above be extended to 18"D or will I still need to leave to the top vent unobstructed?

Q: QuestionI am not finding the instruction manual, hardware packet, top cabinet template, and rear wall template with this Samsung microwave model. How may I receive these parts and/or pieces?

Q: QuestionThere are cautions on this microwave to keep the fan and any other greasy areas clean. Where should I look for grease and dirt and how do I access it?

Q: QuestionHow do you turn the light on and does it have different light settings?

QuestionCan you create a routine in the smart things app to turn on the fan when the cooktop is on?

QuestionTo Samsung: can I install this microwave as a built in at a base cabinet opening?

QuestionIf we buy this on an open box deal, does the 1-yr warranty start when we purchase?

QuestionI have a Broan vent above my stove now...............will this be able to replace it?

QuestionMine did not come with a rear wall mounting plate that attaches to the wall. How do I get one?

QuestionBACK WALL MOUNTING PLATE?

QuestionIs there a sound mute option?

QuestionDoes this microwave need outside vent?

QuestionMine is missing the hardware packet. Where can I find the specs on the screws?

QuestionDoes this model have to be installed exclusively above a range? We are in the process of a major remodel and are planning on using a range hood above our range. We are looking to mount a microwave above one of our countertops, underneath a cabinet.

QuestionHow do you set the clock?

QuestionWhere is the electrical cord located on the microwave?

QuestionI have a Samsung over range microwave ME11A7510DS. I’m trying to vent it outside through the back. I’ve read page 12-13 but I don’t see how to reposition the fan. Do I need to?

QuestionThe time on the screen is frozen I’ve only had this a little over a year. How do you fix this issue?

Questionis there a high and low light option and is fan high and low

QuestionMy heat stopped working suddenly on my new slim microwave. What did I do or press to make this happen? All other functions still work.

QuestionIf I am not mounting this above a range, can the cabinet depth above be extended to 18"D or will I still need to leave to the top vent unobstructed?

QuestionI am not finding the instruction manual, hardware packet, top cabinet template, and rear wall template with this Samsung microwave model. How may I receive these parts and/or pieces?

QuestionThere are cautions on this microwave to keep the fan and any other greasy areas clean. Where should I look for grease and dirt and how do I access it?

QuestionHow do you turn the light on and does it have different light settings?