“I am not finding the instruction manual, hardware packet, top cabinet template, and rear wall template with this Samsung microwave model. How may I receive these parts and/or pieces?”
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Dear Valued BestBuy Client, The parts you mentioned should come with the microwave. Here at Samsung, we encourage our customers to minimize the use of paper, which is why we encourage them to take advantage of accessing the digital copy on our website, or you can place an order at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns. Have a great day! Chrystel
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