A:AnswerDear Valued BestBuy Client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
A:AnswerHi Clamb247,
We all know that proper installation is important to our appliances.
This microwave requires a separate branch circuit single grounded outlet of at least 15A and a max of 20A.
Have a great day.
Melardo
A:AnswerHi nic,
We appreciate your question about removing the Samsung name on the door of this microwave model.
The Samsung name that is on the microwave door is not a sticker that can be removed. It is embossed on the stainless steel finish of the door.
Leo
A:AnswerGreat question, Tony! The length of the power cord is 1000 mm (39 3/8").
If the power supply cord is too short, have a qualified electrician or serviceman install an outlet near the appliance. If there is any case that you will be using an extension cord, please read and follow the "Use of Extension Cords" section on page 5 of the user manual:
https://downloadcenter.samsung.com/content/UM/202108/20210806100046717/ME11A7510D_00_EN_MES_CFR_210728.pdf
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145148156) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
A:AnswerNo but you can use your Bluetooth on a phone to set the light to a few different brightness levels and set the time for your cooking or heating and levels also the exhaust fan very handy makes setting the heat level much easier once your did it at ever you are heating is done it notifies you on your phone
A:AnswerHi dBoat,
We appreciate your question about the electrical requirements of the microwave.
An outlet needs to be installed. The outlet box and supply circuit should be installed by a qualified electrician and conform to the National Electrical Code or the prevailing local code. The power supply cord and plug should be brought to a separate branch circuit single grounded outlet of at least 15 A and a max of 20 A. 20 A is recommended for multifamily buildings. The outlet box should be located in the cabinet above the microwave oven.
Leo
A:AnswerDear Valued Best Buy Client,
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
A:AnswerHi Joanna.
Glad that you asked if you can use this microwave as normal without using the Smart functions.
Yes. You can use your microwave as normal. The Smart feature or SmartThings app will help you remotely control your microwave.
Have a great day.
Melardo
A:AnswerHello,
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry about the power requirements of this Samsung microwave. We understand this information's importance, and we'll be glad to look into this for you.
Below are the power requirements of this Samsung microwave.
Power Source: 120 VAC, 60 Hz
Power Consumption: 1650 Watt Microwave
Microwave Power Output: 1100 Watts
Here is a link to the user manual to learn more about the product's full specifications. See page 36.
https://downloadcenter.samsung.com/content/UM/202108/20210809102941554/ME11A7510D_00_EN_MES_CFR_210728.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144643012
Thank you, and stay safe!
-Angelica
A:AnswerHi RC.
Thank you for reaching out regarding your Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi & Voice Control weight. Regarding your concern, the weight would be 55.8.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/microwaves/over-the-range/1-1-cu-ft-smart-slim-over-the-range-microwave-with-400-cfm-hood-ventilation-wi-fi-voice-control-in-stainless-steel-me11a7510ds-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144574173
^Camille
A:AnswerHi FrankS,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi & Voice Control - Stainless steel.
The filters that go with the microwave can be found below.
a. Grease Filters
b. Charcoal Filters
I have shared the installation guide below. Please access the link and turn to page 6 to know what additional parts come with the microwave.
https://downloadcenter.samsung.com/content/EM/202202/20220223181502042/Install_ME11A7510DS_AA_DE68-04709A-01_EN-MES_220120.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144485255
Leo