“How to connect the vent with Samsung Cooktop NA30N7755TS? Smarthings app scan feature is not scanning the cooktop (both Microwave and Cooktop are added to Smarthings app successfully). it should turn on vent & light when i turn on cooktop?”
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Hello Abhi, Thank you for reaching out. We appreciate you letting us know your inquiry on how to connect the vent with a Samsung cooktop NA30N7755TS. We understand that this information may be essential for you to know, and we apologize if the SmartThings app does not scan the cooktop. We're here to help. Attached is a video link containing information on how to pair your hood to a cooktop. https://www.youtube.com/watch?v=iHMTuWebAHc If a range hood does not pair with a cooktop or range, you may refer to the guide below for troubleshooting steps. https://www.samsung.com/us/support/troubleshooting/TSG01203249/ For reference, I've included another helpful link which you can check about connecting and using SmartThings with your Samsung cooktop. https://www.samsung.com/us/support/answer/ANS00049148/ Do not hesitate to reach out via our Support Channels below should you wish to speak with a live representative or for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144404588 -Angelica
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