Questions & Answers

Name: Samsung - 1.2 cu. ft. Countertop Convection Microwave with PowerGrill - Black
Brand: Samsung
SKU: 9357011
Price: 549.99 USD
Rating: 4.2 (362 reviews)

Samsung - 1.2 cu. ft. Countertop Convection Microwave with PowerGrill - Black

Model:: MC12J8035CT; |
SKU:: 9357011

User rating, 4.2 out of 5 stars with 362 reviews.

Highly rated by customers for:

Show only Answered Questions

Page Showing 61-80 of 91 questions

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QuestionDoes the oven include the trim kit like several of the pictures show?
Asked 6 years ago by PatMD.
- Answer Sooooo..... no trim kit included, but pictures of the unit installed with a trim kit, indicate that the kit is sold separately.
  Answered 6 years ago by BarryG
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QuestionCan this fit in a microwave cabinet above the counter? Does it have a trim kit? Does it come in stainless finish? I have a 30" microwave cabinet will it fit in lieu of counter and how will it attach and vent?
Asked 6 years ago by duncanidaho.
- Answer It does not come in stainless but has a trim kit. Not sure if it will fit in microwave spot. We purchased it to be used in our built in pantry.
  Answered 6 years ago by Gigi
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QuestionAre there inserts for undercounted placement
Asked 6 years ago by Jackie.
- Answer This microwave has no inserts. The cabinet is just grey sheet metal for a nested installation under countertop or slide in mounting. I’m sure you can get a mounting bracket for under counter installation via Home Depot or Lowe’s. I have mine on the countertop and it looks great ! Sincerely David
  Answered 6 years ago by Dbrzz
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QuestionI just bought this microwave and it doesn’t heat anything. I am pretty sure it’s in demo mode because my other Samsung products had a similar situation. Unfortunately it does not mention how to get out of demo mode in the manual. Any advice?
Asked 6 years ago by Christian.
- Answer Hello Christian, Thank you for reaching out and sharing your feedback with us about your Samsung microwave. I understand your microwave doesn't heat anything and there's no instruction on how to get out of the demo mode. We do apologize for the inconvenience this has caused you. We are here to help. To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001963/ to guide you on the issue. It has the step by step instructions on how to get out of the demo mode. You can also check this link https://downloadcenter.samsung.com/content/UM/201904/20190417133913565/MC12J8035CT_AA_DE68-04367A-04_EN.pdf for the user's manual. Just go to pages 37, 38, and 39 for the troubleshooting guides for your microwave. Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144346839. -Noraina
  Answered 3 years ago by Samsung
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Questionwhen we set cooking time it only goes every 10 seconds. ex: 1:10 1:20 how to change seconds help thank you
Asked 6 years ago by Anonymous.
- Answer Hello, Thank you for reaching out and raising your concern about how to set the cooking time in your microwave. I'm sorry to hear that you're unable to change seconds when you set the clock. We are here to help. To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00087028/ to guide you on the issue. Just click on "Set the time with the Clock button (Several models)". You can also check this link https://downloadcenter.samsung.com/content/UM/201904/20190417133913565/MC12J8035CT_AA_DE68-04367A-04_EN.pdf for the user's manual. Just go to page 13 to know how to set the correct clock time. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144347052. -Noraina
  Answered 3 years ago by Samsung
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QuestionHow hot does the exterior get?
Asked 6 years ago by Robt.
- Answer It gets hot especially when you used its convection and grilling function for more than 30 minutes
  Answered 6 years ago by LhaytzYren
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QuestionAre the external sides black when ordering the black one? Pictures show black front and gray sides.
Asked 6 years ago by WLee.
- Answer Its gray side
  Answered 6 years ago by LhaytzYren
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QuestionDies this have a timer or just presets? If no timer, explain the presets. The convection oven i have niw has a timer which is very convenient.
Asked 6 years ago by Deb.
- Answer Its got presets for convection, grill and microwave. Timer works on 30 seconds increment so you will have to press the timer couple of times to reach the desired time you want
  Answered 6 years ago by LhaytzYren
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QuestionCan this be installed under the counter?
Asked 6 years ago by Anonymous.
- Answer Yes, this unit can be installed under the counter which is the better otion than putting it inside a cabinet stand. This unit heats up especially using the covection and grill function thus make sure theres enough ample space at the back and top of the microwave
  Answered 6 years ago by LhaytzYren
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QuestionCountertop convection microwave oven MC12J8035CT. Does it have feature called :"Time cook I & II" ?
Asked 6 years ago by DK.
- Answer No, this product does not have a feature named "Time Cook I and II".
  Answered 6 years ago by CommunityAnswer
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QuestionDoes it have a add 30 second or a minute plus
Asked 6 years ago by Kat.
- Answer You can add time by 10 second intervals by pressing the up arrow or by 30 second intervals by pressing the +30 second button.
  Answered 6 years ago by FullThottle
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QuestionI am looking for "wind" heat. My 5 yrs old Sharp Microwave oven has a turn table but still...the food defrosted and reheated are not even and some area are overcooked or overheat. Can this "Convection" using "Conduction" heat be able to do the job? Right?
Asked 6 years ago by Bankerfelix.
- Answer This microwave for its wattage would take twice the time it would heat your food compared to the same wattage of just the ordinary microwave. So if ordinary microwave would heat up food for 1 minute, this samsung 3in 1 microwave woud be able to heat up food like 2 minutes or more
  Answered 6 years ago by LhaytzYren
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QuestionCan the microwave be turned off and use the convection oven only? Can the convection oven be ran without using the microwave?
Asked 6 years ago by Newbee.
- Answer The oven is versatile. You can use any of the features individually (microwave, convection, grill) OR you can use them in various combinations! This feature increases your cooking flexibility greatly. It is important to find the feature "numbers" in the book to know which buttons to push to get which "combi"/joint features. Some have their own buttons, while others require a choice within a different main option. (I wrote down the ones I use the most and keep them by the machine until I memorize them.) But YES! You can have convection only!
  Answered 6 years ago by LearJet55
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QuestionHi. I already buy it and I want to send it to another state. I need to know: What the Micro's weight is ?
Asked 6 years ago by Southeagle.
- Answer 50 pounds
  Answered 6 years ago by HMBJR
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QuestionCan you back cakes and cookies in this microwave?
Asked 7 years ago by Baking.
- Answer Yes, it does a great job on baked goods...very even baking.
  Answered 6 years ago by Gardengirl55
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QuestionQ:I just purchased this microwave in the black stainless finish & as a follow up Im planning on purchasing the trim kit, however I just noticed the trim kit only seems to be available in regular stainless ??? Is the trim kit available in black stainless ?
Asked 7 years ago by Anonymous.
- Answer NO... they only offer generic stainless
  Answered 6 years ago by HMBJR
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QuestionWe didnt open the Samsung right away. So expired 1 year warranty. I am frustrated though because despite the high wattage of this machine, the microwave has never worked well. It takes like 3 minutes to reheat a cup of coffee. DEFECTIVE?
Asked 7 years ago by Renrocks70.
- Answer The high wattage of this microwave is for its grill and convection function and not for its microwave
  Answered 6 years ago by LhaytzYren
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QuestionWhat size is the turn table?
Asked 7 years ago by dona.
- Answer Hello dona, Thank you for reaching out and raising your question about the size of the turntable on your Samsung microwave. We are here to help. To answer your question, the size of the turntable is 15". You can also check this link https://www.samsung.com/us/home-appliances/microwaves/countertop/mc12j8035ct-1-2-cu-ft-counter-top-convection-microwave-with-power-convection-powergrill-duo-black-mc12j8035ct-aa/?redir=MC12J8035CT to know more about the product. Scroll down below and click on "SEE ALL SPECS" to see the specifications of the unit. Another link you can check is this one https://downloadcenter.samsung.com/content/UM/201904/20190417133913565/MC12J8035CT_AA_DE68-04367A-04_EN.pdf for the user's manual. You can go to page 12 for the turntable. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144348248. -Noraina
  Answered 3 years ago by Samsung
  Answer this question
QuestionWhat's the difference in cooking time?
Asked 8 years ago by Lou.
- Answer Hi Lou no, it sucks the microwave seems to be only 900W IF so terrible. I am looking into returning it
  Answered 7 years ago by Ereader65
  Answer this question
QuestionWhat is the interior width?
Asked 8 years ago by Anonymous.
- Answer Looks to be about 15.75 inches.
  Answered 8 years ago by DAS19
  Answer this question

Showing 61-80 of 91 questions

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Questions & Answers

Samsung - 1.2 cu. ft. Countertop Convection Microwave with PowerGrill - Black

Q: QuestionDoes the oven include the trim kit like several of the pictures show?

Q: QuestionCan this fit in a microwave cabinet above the counter? Does it have a trim kit? Does it come in stainless finish? I have a 30" microwave cabinet will it fit in lieu of counter and how will it attach and vent?

Q: QuestionAre there inserts for undercounted placement

Q: QuestionI just bought this microwave and it doesn’t heat anything. I am pretty sure it’s in demo mode because my other Samsung products had a similar situation. Unfortunately it does not mention how to get out of demo mode in the manual. Any advice?

Q: Questionwhen we set cooking time it only goes every 10 seconds. ex: 1:10 1:20 how to change seconds help thank you

Q: QuestionHow hot does the exterior get?

Q: QuestionAre the external sides black when ordering the black one? Pictures show black front and gray sides.

Q: QuestionDies this have a timer or just presets? If no timer, explain the presets. The convection oven i have niw has a timer which is very convenient.

Q: QuestionCan this be installed under the counter?

Q: QuestionCountertop convection microwave oven MC12J8035CT. Does it have feature called :"Time cook I & II" ?

Q: QuestionDoes it have a add 30 second or a minute plus

Q: QuestionI am looking for "wind" heat. My 5 yrs old Sharp Microwave oven has a turn table but still...the food defrosted and reheated are not even and some area are overcooked or overheat. Can this "Convection" using "Conduction" heat be able to do the job? Right?

Q: QuestionCan the microwave be turned off and use the convection oven only? Can the convection oven be ran without using the microwave?

Q: QuestionHi. I already buy it and I want to send it to another state. I need to know: What the Micro's weight is ?

Q: QuestionCan you back cakes and cookies in this microwave?

Q: QuestionQ:I just purchased this microwave in the black stainless finish & as a follow up Im planning on purchasing the trim kit, however I just noticed the trim kit only seems to be available in regular stainless ??? Is the trim kit available in black stainless ?

Q: QuestionWe didnt open the Samsung right away. So expired 1 year warranty. I am frustrated though because despite the high wattage of this machine, the microwave has never worked well. It takes like 3 minutes to reheat a cup of coffee. DEFECTIVE?

Q: QuestionWhat size is the turn table?

Q: QuestionWhat's the difference in cooking time?

Q: QuestionWhat is the interior width?

Best-selling microwaves

QuestionDoes the oven include the trim kit like several of the pictures show?

QuestionCan this fit in a microwave cabinet above the counter? Does it have a trim kit? Does it come in stainless finish? I have a 30" microwave cabinet will it fit in lieu of counter and how will it attach and vent?

QuestionAre there inserts for undercounted placement

QuestionI just bought this microwave and it doesn’t heat anything. I am pretty sure it’s in demo mode because my other Samsung products had a similar situation. Unfortunately it does not mention how to get out of demo mode in the manual. Any advice?

Questionwhen we set cooking time it only goes every 10 seconds. ex: 1:10 1:20 how to change seconds help thank you

QuestionHow hot does the exterior get?

QuestionAre the external sides black when ordering the black one? Pictures show black front and gray sides.

QuestionDies this have a timer or just presets? If no timer, explain the presets. The convection oven i have niw has a timer which is very convenient.

QuestionCan this be installed under the counter?

QuestionCountertop convection microwave oven MC12J8035CT. Does it have feature called :"Time cook I & II" ?

QuestionDoes it have a add 30 second or a minute plus

QuestionI am looking for "wind" heat. My 5 yrs old Sharp Microwave oven has a turn table but still...the food defrosted and reheated are not even and some area are overcooked or overheat. Can this "Convection" using "Conduction" heat be able to do the job? Right?

QuestionCan the microwave be turned off and use the convection oven only? Can the convection oven be ran without using the microwave?

QuestionHi. I already buy it and I want to send it to another state. I need to know: What the Micro's weight is ?

QuestionCan you back cakes and cookies in this microwave?

QuestionQ:I just purchased this microwave in the black stainless finish & as a follow up Im planning on purchasing the trim kit, however I just noticed the trim kit only seems to be available in regular stainless ??? Is the trim kit available in black stainless ?

QuestionWe didnt open the Samsung right away. So expired 1 year warranty. I am frustrated though because despite the high wattage of this machine, the microwave has never worked well. It takes like 3 minutes to reheat a cup of coffee. DEFECTIVE?

QuestionWhat size is the turn table?

QuestionWhat's the difference in cooking time?

QuestionWhat is the interior width?