Questions & Answers

Q: QuestionIs there a model where the door will open from left to right (most all models are right to left)?

Asked 3 years ago by SixPack.

• A:Answer Hi SixPack. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 1.4 cu. ft. Countertop Microwave with Sensor Cook. This is a very interesting question, but so far, I have not seen or heard of a microwave in Samsung that opens from left to right. You may check this link for future reference to reduce unnecessary repairs over the microwave's lifetime. Clean the microwave https://www.samsung.com/us/support/answer/ANS00062285/ In case of repairs will be needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/MS14K6000AS/AA One (1) Year Parts and Labor Ten (10) Years Magnetron Part (Part Only) Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144661994 Have a great day. ^Charles

  Answered 3 years ago by Samsung

  
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Q: QuestionWhere is this made?

Asked 3 years ago by Anonymous.

• A:Answer Great question! Let us help you with getting the information you need. We have offices and manufacturing worldwide to meet the growing demands of our global customers. Currently, I'm unable to confirm where particular models are being manufactured. Most models indicate where they were manufactured on the model code label. Here's how to locate the model code label on your Samsung microwave for reference. https://www.samsung.com/us/support/downloads/#find-codes Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145021117) to help our team pull up your information when you message us. Thank you! -Angelica

  Answered 3 years ago by Samsung

  
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Q: QuestionI have a large Samsung w/grilling unit that I have had for years. It is now getting tired and time to replace. I have just purchased the 1.4 with sensor cooking. concerned about lighting is there a way to replace the bulb?

Asked 3 years ago by GMama.

• A:Answer Hi GMama, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Stainless steel. If the light bulb needs to be replaced, please get in touch with us so we can setup someone to replace it for you. I have shared the user manual link below. Please access the link and turn to page 17 to know where the light is, and page 20 to know what to do to change the light. https://downloadcenter.samsung.com/content/UM/202202/20220210143502477/MS14K6000AS_AA_DE68-04345Q-02_EN_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144461647 Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionI am looking for a microwave that can be set up above my 24"oven in black. Can I use a counter top microwave?

Asked 3 years ago by Anonymous.

• A:Answer Greetings! Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Stainless steel. If your 24-inch oven in black is a wall oven and you plan to have this countertop microwave installed as a built-in microwave on top of your wall oven, this microwave CAN NOT be installed as a built-in microwave. This microwave will need adequate space for ventilation. I have shared the user manual link for this microwave. Please access the link and turn to page 15 for instructions on installing the counter-top microwave. https://downloadcenter.samsung.com/content/UM/202202/20220210143502477/MS14K6000AS_AA_DE68-04345Q-02_EN_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144744123 Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionIs there a trim kit that goes with this microwave

Asked 3 years ago by Anonymous.

• A:Answer Not that I seen in the box

  Answered 3 years ago by Razziel

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Q: QuestionIs there a trim kit for this model microwave?

Asked 4 years ago by Anonymous.

• A:Answer No, you have to buy separately

  Answered 4 years ago by NoobVerified Purchase

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Q: QuestionIs this compatible with any trim kits?

Asked 4 years ago by AM.

Q: QuestionIs there a stainless trim kit to go with this microwave?

Asked 4 years ago by ColeJ.

Q: QuestionWhat is sensor cooking ?

Asked 4 years ago by Jeana.

• A:Answer I'm so glad you asked, Jeana! Beginning on page 31 of the user manual (https://bit.ly/3aSGhN9) has detailed information on the sensor cooking feature as well as how and when to use it. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionI see height is 12 5/16" - does that include the rubber feet under the main box or just the box?

Asked 5 years ago by Will.

• A:Answer That is the total height for the entire unit, including all parts. ^Lo

  Answered 5 years ago by Samsung

  
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Q: QuestionIs the plug a standard one or not? I have a very tight depth dimension and need to know how thick the plug is so that I can add it to the depth of the microwave itself. The total depth of the cabinet made for the microwave is 19 3/4 inches.

Asked 5 years ago by plug.

• A:Answer Yes, the plug is a standard one.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionDoes this microwave have the option to turn off the beep?

Asked 5 years ago by pgt.

• A:Answer Hello pgt! You can press the sound button on the microwave to mute or unmute the sounds (beeps or melody) made by the oven. We thank you for choosing Samsung! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes this unit come with a trim kit so it can e inserted into a cabinet?

Asked 6 years ago by Stan.

• A:Answer No, it doesn't.

  Answered 5 years ago by RamsVerified Purchase

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Q: QuestionCan this unit be used in enclosed cabinet if proper ventilation

Asked 6 years ago by Anonymous.

• A:Answer Yes

  Answered 5 years ago by Sinner

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Q: QuestionDoes this unit have a trim kit option?

Asked 6 years ago by OregonBrian.

Q: QuestionCan the beeping be muted?

Asked 6 years ago by C.

• A:Answer Great question! Yes, you can mute the sounds on the microwave. Check out page 22 of the user manual (https://bit.ly/2QyqpXu) for more details. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: Questionwhich microwaves have ceramic interiors?

Asked 6 years ago by mrsgpw.

Q: QuestionHow to turn bottom light off? We've pushed everything.

Asked 6 years ago by Anonymous.

Q: QuestionWhat color is the inside of the microwave?

Asked 6 years ago by Merlo.

• A:Answer The inside of the Fingerprint Resistant Black Stainless Steel microwave is black.

  Answered 6 years ago by Jackie

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