“After running for 5 minutes the microwave shuts off..literally no power to the microwave..clock goes away just black...,,after 10 minutes turns back on...anyone know what's going on?”
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Hi Gamecock. Thank you for reaching out regarding your Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave -Stainless Steel as it is shutting off and turning on by itself. I am sorry to learn about it. Regarding your concern, for us to be able to fix this, I suggest you check this troubleshooting link. Samsung microwave does not turn on or turns off by itself. https://www.samsung.com/us/support/troubleshooting/TSG01001964/ I have also included the link to your warranty for assistance. https://www.samsung.com/us/support/service/warranty/ME16H702SES/AA Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144422712 ^Camille
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