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Questions & Answers

Page Showing 101-120 of 148 questions
  • QuestionWhat are consumers saying about this product? Is there a warranty, if so how long after purchase.

    Asked by Warranty.

    • Answer 1 year warranty

      Answered by Jane

  • QuestionHi. I guess I forget my cubic feet lessons. I need a microwave that will fit in a 30" width cabinet area, that is approx 16" tall, 29-7/8" wide and 13-7/8" deep (those are the measurements of my old microwave). Will this one work?

    Asked by Measurements.

    • Answer I believe it will fit. I too just replaced an under the counter microwave and the width appears to be a standard. You should be good to go.

      Answered by billylen

  • QuestionI need a twelve in microwave over the range Samsung,DO you carry it,

    Asked by Anonymous.

  • QuestionCan you use the timer while you are timed cooking?

    Asked by Sdcoachgirl.

    • Answer I don't seem to be able to use the timer if I'm doing anything else, but maybe I need a lesson or two.

      Answered by bioteach

  • QuestionWhat are the measurements

    Asked by Anonymous.

    • Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave -Stainless Steel - Stainless steel. The dimensions of the range can be found below: Width: 29 7/8 inches Height: 16 29/32 inches Depth: 15 5/32 inches I have shared the user manual link below. Please access the link and turn to page 21 for the complete dimension of the microwave. https://downloadcenter.samsung.com/content/UM/201907/20190702094206258/ME16H702SE_AA_AC_EN-CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144426509 Leo

      Answered by Samsung

  • QuestionDo you see fingerprints on the stainless?

    Asked by Anonymous.

    • Answer Unless it's textured stainless you're going to see fingerprints. It does show fingerprints but they wipe off very easily. I was very pleased with it.

      Answered by Mikecr64

  • QuestionThe installation instructions are very difficult to read. Does the microwave come out of the case so the case can be mounted and then put the microwave in the case once it is mounted?

    Asked by televisionguy.

    • Answer No

      Answered by Sydneys

  • Questionwhat is charge to ship and install and remove old microwave

    Asked by kenneth.

    • Answer According to BestBuy's website: We'll ship, install, and make sure your new microwave is working. Once you've received your microwave, please call 1-888-BEST BUY (1-888-237-8289) to purchase and schedule over-the-range microwave installation. I believe its about $100

      Answered by Dave

  • Questionwhat are the external dimensions?

    Asked by Anonymous.

    • Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave -Stainless Steel - Stainless steel. The dimensions of the range can be found below: Weight: 29 7/8 inches Height: 16 29/32 inches Depth: 15 5/32 inches I have shared the user manual link below. Please access the link and turn to page 21 for the complete specification of the microwave. https://downloadcenter.samsung.com/content/UM/201907/20190702094206258/ME16H702SE_AA_AC_EN-CFR.pdf through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144425122 Leo

      Answered by Samsung

  • QuestionThe turntable does not turn on our Samsung ME16H702SES---any hints on how to get the turntable to turn? Thanks!

    Asked by Rennae.

    • Answer Hi Rennae, Thank you for reaching out and raising your question about the Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave -Stainless Steel - Stainless steel. I understand you're having an issue about the turntable of your microwave as it does not turn on. We do apologize for the inconvenience this has caused you. We are here to help. To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001970/ to guide you on the issue. Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144557511. -Noraina

      Answered by Samsung

  • QuestionHow do you install an Over the range Microwave?

    Asked by mcr.

    • Answer The oven will come with a paper template you mount to the wall. Simply follow the directions. The hardest part is when you a placing the oven on the mount. It may be best to have two people.

      Answered by Gabbo

  • QuestionHow would this microwave be in an rv

    Asked by Anonymous.

    • Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave -Stainless Steel - Stainless steel. This microwave can work in an RV granted that mounting and electrical requirements are met. I have shared the installation guide below for your use. https://downloadcenter.samsung.com/content/EM/202202/20220223181324341/SMH8165_XAA_DE68-03587A-12_EN_220120.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144489114 Leo

      Answered by Samsung

  • QuestionHow to use the clock

    Asked by Glo.

    • Answer Hi Glo, to set the clock - Press the Clock button. The display shows: SELECT AM/PM. To select AM or PM, press the clock button again. Each time you press the clock button, the clock switches between AM and PM. Use the number buttons to enter the current time. For example, if the current time is 5:00, press 5 0 0. The display will show 500. Press the Clock button again. A colon appears in the display indicating that the time is set. Example: 5:00. ^Rosi

      Answered by Samsung

  • QuestionWhat preset timer functions are there? Can you press just one button and get 1 minute of cooking, another for two minutes, etc?

    Asked by joy.

    • Answer No. You must press 1-0-0 and enter for one minute, or 30 sec then enter for the 30 second feature. Not as convenient, but then 1/2 the price.

      Answered by Linda

  • QuestionI need exact dimensions

    Asked by abray46.

    • Answer Hi abray46. Thank you for reaching out regarding your Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave dimension. Regarding your concern, the dimension would be 29 7/8" W x 16 29/32" H x 15 5/32" D. I suggest you check this link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/microwaves/over-the-range/me16h702ses-1-6-cu-ft-over-the-range-microwave-stainless-steel-me16h702ses-aa/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144430231 ^Camille

      Answered by Samsung

  • QuestionCan I place it on the wall without using a cabinet under it?

    Asked by Nubiar.

    • Answer Hi Nubiar, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave -Stainless Steel - Stainless steel. Yes, you can install the microwave on the wall. I have shared the installation guide link below. Please access the link and turn to page 7 for the mounting space. https://downloadcenter.samsung.com/content/EM/202202/20220223181324341/SMH8165_XAA_DE68-03587A-12_EN_220120.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144488940 Leo

      Answered by Samsung

  • QuestionDoes this model have a mute function? I can tell when its finished: don't need five beeps every time I use it.

    Asked by Anonymous.

    • Answer No, it does not have a mute function.

      Answered by CommunityAnswer

  • QuestionWhat size of pipe/ducting do i need if I'm venting externally?

    Asked by Anonymous.

    • Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave -Stainless Steel - Stainless steel. You would need a 6 inch round or a 3 ¼ inches x 10 inches Rectangular duct pipe. I have shared the link below for the user manual. Please access the link and turn to pages 4 - 5 for the complete information for the pipes measurement. https://downloadcenter.samsung.com/content/EM/202202/20220223181324341/SMH8165_XAA_DE68-03587A-12_EN_220120.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144420660 Leo

      Answered by Samsung