I purchased the Samsung 1.6 over the range microwave and the handle cracked in the middle. It is not metal but plastic. Can I get a replacement handle and if so how do I take the cracked one off? null

Question

Samsung · Accepted Answer

Hello Stilgar,

Thank you for reaching out. We appreciate you letting us know that the handle of your Samsung microwave cracked in the middle and if you can get a replacement. We understand this information's importance, and we'll be glad to look into this for you.

Here is a link to our Warranty Page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/ME16H702SEB/AA

Contact our Support Channels below to speak with a live representative for other concerns.

1. Facebook Messenger: http://m.me/samsungsupport 
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Your Reference Ticket Number: 1144645952

Thank you, and stay safe!

-Angelica

bigwillie66 · Answer

Two weeks ago have only used it twice love it

“I purchased the Samsung 1.6 over the range microwave and the handle cracked in the middle. It is not metal but plastic. Can I get a replacement handle and if so how do I take the cracked one off?”

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