Questions & Answers

Q: QuestionDoes it come with Microsoft officeSuite

Asked 9 years ago by Gillie.

• A:Answer No it does not, but you can use the Google apps.

  Answered 9 years ago by MirireyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI purchased my Samsung chromebook about a month and a half ago. Just this week I started to notice pixels fading in the middle of the screen. I am past my 30 day return period. What should I do? Any suggestions? This needs to get fixed or returned. Thanks

Asked 9 years ago by Drew.

• A:Answer Contact the manufacturer to have it repaired. It should covered under warranty

  Answered 9 years ago by KatandkrisVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat are chrome books?

Asked 9 years ago by Chance.

• A:Answer Chromebooks are smaller laptop computers that run with the Chrome Operating system.

  Answered 9 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this Samsung 11.6 Chromebook 3 work in Belize, Central America, where ever there is WIFI and will one be able to download Google Docs and various apps? Who can I contact to find out if it will work there [English is spoken there].

Asked 9 years ago by Lefty2.

• A:Answer Yes, this product will work anywhere there is wifi. As long as you can access the google products on other devices, you should have no problems.

  Answered 9 years ago by MemphisTechieRNVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIF someone with my router password can print out on my printer via WIFI, will that printer also print for the Samsung Chromebook 3 or must it be Chromebook specific? Or, can info be sent to someone with PC who could then print it?

Asked 9 years ago by Lefty2.

• A:Answer you can access any printer available by hitting control +p

  Answered 9 years ago by 420247Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioni am looking for something that has music player just like windows media player. that can do playlists, rip n burn with external burner.

Asked 9 years ago by zoomzoom.

• A:Answer use your regular laptop

  Answered 9 years ago by johnVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionRE Samsung XE500C13-K02US "Hot keys" accessibility in the sparse literature that comes with this chromebook and in the online user manual doesn't yield the hotkeys...HOW are they accessed, please. Also, how do I access the File Manager? Thanks!!

Asked 9 years ago by sbuxman.

Q: QuestionWhat is the warranty?

Asked 9 years ago by cHATO.

Q: QuestionI recently purchased a notebook, did not realized it only is a 2GB. Can you tell me what GB do I need to save photos, documents and make spreadsheets. I am not a tech person.

Asked 9 years ago by LoJean.

• A:Answer The Chromebok has 16 Gb memory will be sufficient enough to save documents and photos.

  Answered 9 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI purchased this Chromebook yesterday, 10/19. Can I use a USB mouse compatibly? Is it OK to just leave the AC adapter plugged into the Chromebook whether it needs a charge or not? Thanks!

Asked 9 years ago by javaman.

• A:Answer Yes, this device has USB mouse compatibility. You can run the device with the unit plugged in when it is charged or charging.

  Answered 9 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI have been searching around for an external, usb attach DVD Rom that is compatible but I haven't found one that lists ChromeOS as a compatible OS. Is this system compatible with any external usb attach DVD players?

Asked 9 years ago by DVDquestion.

Q: QuestionIm looking for a laptop for my 12 year old grandson. He said it needed a USB port and be able to play discs. Would this be a good one for him or if not, what would be.

Asked 9 years ago by Kathy.

• A:Answer This chromebook and others will have USB ports. However, this and other chromebooks typically do NOT have built-in disc players. They're usually designed to be small, light, portable and relatively inexpensive.

  Answered 9 years ago by SportsOCDVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs there a mouse you can buy

Asked 9 years ago by Banjo.

• A:Answer Any USB plug and play mouse will work

  Answered 9 years ago by KatandkrisVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwhat should I do, my touchpad doesn't response, and there is no cursor, and I bought this laptop 3 days ago !!!!???????

Asked 9 years ago by kucza.

• A:Answer for the touch pad, invest in a mouse, for the cursor, call samsung

  Answered 9 years ago by jkast

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you download iTunes on this?

Asked 9 years ago by Dan123.

• A:Answer Chromebooks do not permit internal downloads, however you can transfer music files to Google Music where they can be stored in the cloud or locally

  Answered 9 years ago by KatandkrisVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs it easy to toggle between multiple google accounts? I will be purchasing for my kids for school, one chromebook three users.

Asked 9 years ago by MN1024.

• A:Answer Yes it is.

  Answered 9 years ago by Supaul02

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it have a CD ROM

Asked 9 years ago by Christian1234.

• A:Answer No it doesn't

  Answered 9 years ago by Matthew2785

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you download gaming software, such as Steam?

Asked 9 years ago by AliceSC.

• A:Answer NO- YOU MUST BUY A SPECIAL (GAMING COMPUTER) 1 TB OR HIGHER TO GET THE GAMING QUALITY IN A COMPUTER WITH GRAPHICS/SOUND CARD,ASK YOUR BEST BUY ASSOCIATE- THEY WOULD HELP.

  Answered 8 years ago by willbill1963Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the RAM expandable? Can I make it 8 gb?

Asked 9 years ago by Pat.