“Ice maker is not making individual cubes, they are stuck together and not breaking up once dispensed. What do I do to fix it?”
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Hi Lori, I can imagine it must be a bit frustrating when the ice isn’t coming out as expected. Let us help you. I have shared a Samsung link below to help with your experience with the ice maker and the ice it has produced. Samsung ice maker is not working: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-makes-small-cloudy-dirty-or-clumped-ice Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148407359 to help our team pull up your information. Leo
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