A:Answer Hello Cwells,
Thank you for reaching out regarding your inquiry about whether the ice maker shuts off automatically or not. We understand that this might be essential for you. We're here to help.
As per checking, Samsung's ice makers are designed to stop when they're full. There are two methods for this: either an optical sensor or a mechanical arm, which detects when ice has piled high enough. If your ice maker won't stop making ice, it means ice is not piling high enough to reach the sensor or arm, typically because the ice bucket is not in the proper position.
For reference, here's the link to the user manual that you can check anytime regarding the ice maker feature.
https://downloadcenter.samsung.com/content/UM/202103/20210311150651162/DA68-04132A-02_EN_MES_CFR.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144181583
-Angelica
