“I got a display fridge From Best Buy but it was given to us in demo mode. There is no cold air. How do you take it off demo mode?”
Answer This Question
1-1 of 1 Answer
Greetings! Thank you for reaching out and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers. I have shared a Samsung link that will help guide you with the demo mode (Cooling Off mode). https://www.samsung.com/us/support/answer/ANS00048861/ I have also shared the user manual link below. Please access the link and turn to page 37 for deactivating the demo mode (Cooling Off mode). https://downloadcenter.samsung.com/content/UM/202103/20210311150651162/DA68-04132A-02_EN_MES_CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144520614 Leo
Sorry, there was a problem. Please try again later.