Questions & Answers

Name: Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Brand: Samsung
SKU: 5801600
Price: 999.99 USD
Rating: 4.3 (925 reviews)

Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel

Model:: RF18HFENBSR; |
SKU:: 5801600

User rating, 4.3 out of 5 stars with 925 reviews.

Highly rated by customers for:

Clearance

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QuestionDo the doors and drawer remove for moving the refrigerator around tight corners?
Asked 7 years ago by Hk.
- Answer Yes they do... Just had this product delivered to our place and the delivery guys were great in that they removed the doors and drawer to navigate through tight places.
  Answered 7 years ago by Denny
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QuestionSamsung RF18HFENBSG Is the Black Stainless with Sku: 6150413. Does this sku have that crazy piece on top? Thank you.polly
Asked 7 years ago by Polly.
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QuestionDoes the handle come off? We need to fit through a 29” wide door frame.
Asked 7 years ago by Sfullerton.
- Answer Yes
  Answered 7 years ago by Bambidog
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QuestionI order this refrigerator but I was reading some bad comments , I really like the look and I hope not everything was true I trust in the Best Buy
Asked 8 years ago by Mita.
- Answer I just had this refrigerator delivered, it fits perfect in the spot that I had for it. It looks great and it seems to be running fine.
  Answered 7 years ago by Myphones7
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QuestionCan you get it in black stainless
Asked 8 years ago by Brian.
- Answer Yes. Is available now.
  Answered 6 years ago by Solid
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QuestionHow far does the freezer open in inches?
Asked 8 years ago by BigDD.
- Answer BigDD, the depth of the unit with the drawer open is 46 5/32" inches. ^Heath
  Answered 8 years ago by Samsung
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QuestionI understand the ice filter is external and adds depth to the back end of unit. How much does it add?
Asked 8 years ago by Carie.
- Answer Back of refrigerator is almost flat. About 2 inches to wall.
  Answered 7 years ago by MamaB
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QuestionThe doors on my French door refrigerator do not open far enough to put the drawers back in. How can this be adjusted?
Asked 5 years ago by Kare.
This question was asked about the related product: Samsung - 17.5 Cu. Ft. Counter Depth French Door Refrigerator
- Answer Hi there, I can help with that. I have some helpful information for when you Remove or replace Samsung refrigerator bins, shelves, and drawers. See link below: https://www.samsung.com/us/support/answer/ANS00063107/ Thank you for choosing Samsung. ^Brad
  Answered 5 years ago by Samsung
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Questiondoes this unit has a ice maker
Asked 6 years ago by robert.
- Answer Hi Robert! Glad that you ask if this refrigerator model has an ice maker. Yes, this refrigerator model has an ice maker. Refer to our website under the "Specs" tab: https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/18-cu--ft--counter-depth-french-door-refrigerator-rf18hfenbsr-us/#support. You may also refer to the user manual about ice maker operation on page 29: https://downloadcenter.samsung.com/content/UM/202110/20211020110032896/NW2-FDR_DA68-01845C-26_EN_MES.pdf. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, give them this number (1144838552), which will help our team pull up your information. Have a great day. Melardo
  Answered 3 years ago by Samsung
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QuestionCan you give me the measurements for height. depth how wide, etc.
Asked 7 years ago by jan.
- Answer Hello, Thank you for bringing this to our attention. We appreciate you letting us know your inquiry about the measurement of this Samsung refrigerator. We understand that it is essential for you to know. We're here to help. Here are the dimensions: Width 32 1/8(817) Depth (without door) 24 1/4(617) (with door) 30 1/2(775) Height (without hinge) 68 3/4(1745) (with hinge) 70 1/8(1780) You may also refer to the user manual for additional information about the product, including its total measurements. See page 13. https://downloadcenter.samsung.com/content/UM/202110/20211020110032896/NW2-FDR_DA68-01845C-26_EN_MES.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144250632 -Angelica
  Answered 3 years ago by Samsung
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QuestionWhat kind of water filter should I buy so my ice tastes good?
Asked 7 years ago by Newman.
- Answer Hi Newman, Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel. We recommend that you purchase and use a genuine Samsung water filter that is compatible with your Samsung refrigerator. I have shared below a Samsung link that will help identify and replace the water filter as well as reset the water filter light of the refrigerator. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144756811 Leo
  Answered 3 years ago by Samsung
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QuestionDo you have to open the refrigerator doors to get complete access to the freezer drawers, or do the freezer drawers pull out all the way without the need to open the fridge doors?
Asked 7 years ago by Anonymous.
- Answer There is no need to open doors in order to access freezer
  Answered 7 years ago by Muhu
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QuestionWe like to know how loud it is when running. Is there a decibels level, please
Asked 7 years ago by Babs.
- Answer very quiet
  Answered 7 years ago by avamarie
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QuestionI ordered this fridge and the sides are black and we thought they would be stainless steel. Our cabinets do not totally hide the sides. . Is there another model this size that is all stainless including sides?
Asked 8 years ago by Fridge.
- Answer Our model, RF18FENBSR/US has soft grey sides which are very nice.
  Answered 8 years ago by Fridge
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QuestionHow do you turn ice maker on?
Asked 7 years ago by icer.
- Answer On control panel push ice maker button. If indicator like is on it will show glass icon that says ice off
  Answered 7 years ago by Raymond
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QuestionA cube or two of ice falls out when I open the freezer drawer/door. The ice will fall behind the freezer drawer. I’ve tried turning the ice bin around but it didn’t make a difference. Any suggestions?
Asked 7 years ago by Shelly.
- Answer Hi Shelly, we understand your concerns with the refrigerator. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
  Answered 7 years ago by Samsung
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QuestionIs there any way to adjust how far the doors swing open? I would like one of the doors to stop at 90°
Asked 7 years ago by Leslie.
- Answer Hello Leslie, I have attached a link below to the user manual, you will find more information regarding door adjustments starting on page 15. http://downloadcenter.samsung.com/content/UM/201707/20170705164551543/DA68-01845C_22_NW2-FDR_XAA-EN_SVC.pdf ^Britt
  Answered 7 years ago by Samsung
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Questions & Answers

Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel

Q: QuestionDo the doors and drawer remove for moving the refrigerator around tight corners?

Q: QuestionSamsung RF18HFENBSG Is the Black Stainless with Sku: 6150413. Does this sku have that crazy piece on top? Thank you.polly

Q: QuestionDoes the handle come off? We need to fit through a 29” wide door frame.

Q: QuestionI order this refrigerator but I was reading some bad comments , I really like the look and I hope not everything was true I trust in the Best Buy

Q: QuestionCan you get it in black stainless

Q: QuestionHow far does the freezer open in inches?

Q: QuestionI understand the ice filter is external and adds depth to the back end of unit. How much does it add?

Q: QuestionThe doors on my French door refrigerator do not open far enough to put the drawers back in. How can this be adjusted?

Q: Questiondoes this unit has a ice maker

Q: QuestionCan you give me the measurements for height. depth how wide, etc.

Q: QuestionWhat kind of water filter should I buy so my ice tastes good?

Q: QuestionDo you have to open the refrigerator doors to get complete access to the freezer drawers, or do the freezer drawers pull out all the way without the need to open the fridge doors?

Q: QuestionWe like to know how loud it is when running. Is there a decibels level, please

Q: QuestionI ordered this fridge and the sides are black and we thought they would be stainless steel. Our cabinets do not totally hide the sides. . Is there another model this size that is all stainless including sides?

Q: QuestionHow do you turn ice maker on?

Q: QuestionA cube or two of ice falls out when I open the freezer drawer/door. The ice will fall behind the freezer drawer. I’ve tried turning the ice bin around but it didn’t make a difference. Any suggestions?

Q: QuestionIs there any way to adjust how far the doors swing open? I would like one of the doors to stop at 90°

Top Rated

QuestionDo the doors and drawer remove for moving the refrigerator around tight corners?

QuestionSamsung RF18HFENBSG Is the Black Stainless with Sku: 6150413. Does this sku have that crazy piece on top? Thank you.polly

QuestionDoes the handle come off? We need to fit through a 29” wide door frame.

QuestionI order this refrigerator but I was reading some bad comments , I really like the look and I hope not everything was true I trust in the Best Buy

QuestionCan you get it in black stainless

QuestionHow far does the freezer open in inches?

QuestionI understand the ice filter is external and adds depth to the back end of unit. How much does it add?

QuestionThe doors on my French door refrigerator do not open far enough to put the drawers back in. How can this be adjusted?

Questiondoes this unit has a ice maker

QuestionCan you give me the measurements for height. depth how wide, etc.

QuestionWhat kind of water filter should I buy so my ice tastes good?

QuestionDo you have to open the refrigerator doors to get complete access to the freezer drawers, or do the freezer drawers pull out all the way without the need to open the fridge doors?

QuestionWe like to know how loud it is when running. Is there a decibels level, please

QuestionI ordered this fridge and the sides are black and we thought they would be stainless steel. Our cabinets do not totally hide the sides. . Is there another model this size that is all stainless including sides?

QuestionHow do you turn ice maker on?

QuestionA cube or two of ice falls out when I open the freezer drawer/door. The ice will fall behind the freezer drawer. I’ve tried turning the ice bin around but it didn’t make a difference. Any suggestions?

QuestionIs there any way to adjust how far the doors swing open? I would like one of the doors to stop at 90°