“we purchased this sound bar about a month ago and have had a great experience until now. It started popping every so often and has continued regardless of settings, volume, subwoofer plugged in or not, etc... Does this mean it is defective?”
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Sounds like it's defective to me. Take it back and get a replacement. I suggest you stress-test the next one too. Crank the volume as loud as you would ever want it. If you're going to blow it up, do it while it's under warranty.
Sorry, there was a problem. Please try again later.While the soundbar sounds great, I am also starting to experience the popping. I am going to contact Best Buy customer service about this same issue. While I cannot directly answer your question, I can only assume it may be a defect with the unit considering you are not the only person who experiences the popping.
Sorry, there was a problem. Please try again later.If use the optical cord....it may be disconnecting. I keep having to mess with mine when the popping starts
Sorry, there was a problem. Please try again later.Hi cdsmart, we understand your concerns with the soundbar. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
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