“Why is my subwoofer so low, seems like no sound is coming out? I have it 6 ft away from the soundbar and the subwoofer is turned up to +6.”
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Hi there, Try doing a hard reset on your soundbar. With the power ON, press and hold the + & - Volume UP/DOWN buttons until you see "INIT OK" scroll across the LED display of your soundbar. If you are still noticing some issues with lower bass levels, try doing a manual pair of your subwoofer to soundbar. 1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds. • The red indicator on the rear of the subwoofer turns off and the blue indicator blinks. 2. Press and hold the Up button on the remote control for at least 5 seconds. • The ID SET message appears on the display of the Soundbar for a moment, and then it disappears. • The Soundbar will automatically power on when ID SET is complete. 3. Check if the LINK LED is solid blue (connection complete). If you need any extra assistance, contact Samsung Customer Service 7 days a week, from 8 AM to 12 AM EST. Call us at 1-800-SAMSUNG (ask for Soundbars). ~Samsung Solutions
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