Questions & Answers

Name: Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
Brand: Samsung
SKU: 5796733
Price: 1214.99 USD
Rating: 4.5 (831 reviews)

Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel

Model:: RT21M6215SG; |
SKU:: 5796733

User rating, 4.5 out of 5 stars with 831 reviews.

Highly rated by customers for:

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QuestionCan you purchase/add an additional door shelf for the refrigerator?
Asked 7 years ago by jmv.
- Answer No, you can not add shelves to refrigerator or freezer doors. There are only two shelves in each
  Answered 6 years ago by Donna
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QuestionWhat to do when the lights go off inside the refrigerator, but the refrigerator is still working but dark inside
Asked 1 year ago by Mike.
- Answer Hi Mike, We can feel the confusion you have with this fridge. We are here to assist you. Please see page 25 of the user manual on deactivating Sabbath mode. https://downloadcenter.samsung.com/content/UM/202310/20231010182145012/DA68-03570A-16_EN_MES_FR.pdf Should you still need support after turning off the Sabbath mode, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147370530), and it will help our team pull up your information. ^Rodel
  Answered 1 year ago by Samsung
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QuestionCan this be used standalone? That is, are the sides finished? Thanks.
Asked 4 years ago by JR100.
- Answer Yes the sides are finished and it is a ni e looking piece of equipment.
  Answered 4 years ago by Suber
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QuestionWhat is the maximum weight limit for the door shelves?
Asked 4 years ago by NewFridgeOwner.
- Answer It holds a case of beer without issue.
  Answered 4 years ago by Chrispy
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QuestionIs this non-coated stainless steel? I have scratches and want to try to remove them.
Asked 5 years ago by Refrigerator.
- Answer Not familiar with "non-coated" stainless steel, but if it helps I I don't believe the metal is "true" stainless steel as I'm able to place magnets on both sides and front door panels.
  Answered 5 years ago by ergouser
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QuestionIs this garage ready?
Asked 5 years ago by Thwm.
- Answer Yes it's garbage ready
  Answered 5 years ago by Manny
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QuestionAn you open the doors from right side
Asked 5 years ago by Door.
- Answer Hello, yes doors are reversible.
  Answered 5 years ago by Raul
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Questioncan the doors be hinged on left shown on right
Asked 5 years ago by btb.
- Answer Yes, you got it installed at right, but got the accessories to shift the door to left, I suggest buying it when the technician from Bestbuy can come and install it in your house if you want the door to be moved from right side to left side as it needs a little technical understanding to remove and install on the other side. Thanks
  Answered 5 years ago by ghraza
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QuestionThe depth is listed as 31.78. Is that the refrigerator itself or does it include the air space needed behind it once installed?
Asked 6 years ago by sc.
This question was asked about the related product: Samsung - 21.1 Cu. Ft. Top-Freezer Refrigerator - White
- Answer Does not include the air space.
  Answered 6 years ago by CKL1
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QuestionHi Is the door on this refrigerator considered a zero clearance door? Thank you.
Asked 6 years ago by aamussi.
- Answer What do you mean by zero clearance door? I know what it means in terms of fireplaces but not fridges. If you mean does it go up against the wall yes. If you mean can you see a hinge the answer is no
  Answered 6 years ago by HonestAnna
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QuestionIs the stainless steel door really magnetic? Or is that just a feature of the white version?
Asked 6 years ago by Anonymous.
- Answer Yes. It is magnetic
  Answered 6 years ago by Dwdw
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Questioncan the door be reversed by the delivery person at time of delivery? Is there a charge for doing so?
Asked 7 years ago by mary.
This question was asked about the related product: Samsung - 21.1 Cu. Ft. Top-Freezer Refrigerator - White
- Answer The door can be hinged on either side. When they delivered mine they had to remove the door to deliver so it didn't matter what side it was hinged on and I wasn't charged for putting the hinge on either side.
  Answered 6 years ago by CKL1
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QuestionI am looking for the Samsung 21.1 ft Top-Freezer Refrigerator WITHOUT ice maker and I do not see where Best Buy carries that model # RT21M6213SG is it possible for Best Buy to order the model without the ice maker.
Asked 7 years ago by jmvshopper.
- Answer Yes
  Answered 7 years ago by Anonymous
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QuestionDoes this come without the ice maker ?
Asked 8 years ago by Bethy.
- Answer Yes
  Answered 8 years ago by Mitch
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QuestionDoes this refrigerator have or need a water filter for the Ice maker?
Asked 8 years ago by Pally.
- Answer No, this does not have or require a water filter.
  Answered 8 years ago by CommunityAnswer
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Questionwhen Best Buy delivers and installs this refrigerator, will they install the doors so they open from right to left?
Asked 1 year ago by MrFreeze.
- Answer Dear BestBuy clients, It's our pleasure to receive your inquiry about the door installation of your Samsung refrigerator. We are here to assist you. To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific questions. ^Rainly
  Answered 1 year ago by Samsung
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QuestionWhat is the instatanious power used or the start wattage? And what is the running Wattage? And what is the Amp that it draws?
Asked 1 year ago by MW.
- Answer Hi MW, We can feel the curiosity you have with this fridge. We are here to assist you. We would like to speak to you directly to provide details and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147384894), to help our team pull up your information. Have a great day! ^Rodel
  Answered 1 year ago by Samsung
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QuestionWhat is the warrantee on it
Asked 1 year ago by Anonymous.
- Answer Hi there, Please check the resources below for the complete details on the warranty. https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=RT21M6215SR/AA ^Rodel
  Answered 1 year ago by Samsung
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Questionis this frige available in black stainless steel?
Asked 1 year ago by pete.
- Answer Yes, Pete, it is available in black stainless. Have a great day. ^Charles
  Answered 1 year ago by Samsung
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QuestionCan you switch the way the doors opens?
Asked 1 year ago by Anonymous.
- Answer Greetings, Yes the door swing can be changed. Please see pages 28-42 under the "Door reversal" section of the manual. Manual https://downloadcenter.samsung.com/content/UM/202310/20231010182145012/DA68-03570A-16_EN_MES_FR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147279599) to help our team gather your information. Have a great day. ^Charles
  Answered 1 year ago by Samsung
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Questions & Answers

Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel

Q: QuestionCan you purchase/add an additional door shelf for the refrigerator?

Q: QuestionWhat to do when the lights go off inside the refrigerator, but the refrigerator is still working but dark inside

Q: QuestionCan this be used standalone? That is, are the sides finished? Thanks.

Q: QuestionWhat is the maximum weight limit for the door shelves?

Q: QuestionIs this non-coated stainless steel? I have scratches and want to try to remove them.

Q: QuestionIs this garage ready?

Q: QuestionAn you open the doors from right side

Q: Questioncan the doors be hinged on left shown on right

Q: QuestionThe depth is listed as 31.78. Is that the refrigerator itself or does it include the air space needed behind it once installed?

Q: QuestionHi Is the door on this refrigerator considered a zero clearance door? Thank you.

Q: QuestionIs the stainless steel door really magnetic? Or is that just a feature of the white version?

Q: Questioncan the door be reversed by the delivery person at time of delivery? Is there a charge for doing so?

Q: QuestionI am looking for the Samsung 21.1 ft Top-Freezer Refrigerator WITHOUT ice maker and I do not see where Best Buy carries that model # RT21M6213SG is it possible for Best Buy to order the model without the ice maker.

Q: QuestionDoes this come without the ice maker ?

Q: QuestionDoes this refrigerator have or need a water filter for the Ice maker?

Q: Questionwhen Best Buy delivers and installs this refrigerator, will they install the doors so they open from right to left?

Q: QuestionWhat is the instatanious power used or the start wattage? And what is the running Wattage? And what is the Amp that it draws?

Q: QuestionWhat is the warrantee on it

Q: Questionis this frige available in black stainless steel?

Q: QuestionCan you switch the way the doors opens?

QuestionCan you purchase/add an additional door shelf for the refrigerator?

QuestionWhat to do when the lights go off inside the refrigerator, but the refrigerator is still working but dark inside

QuestionCan this be used standalone? That is, are the sides finished? Thanks.

QuestionWhat is the maximum weight limit for the door shelves?

QuestionIs this non-coated stainless steel? I have scratches and want to try to remove them.

QuestionIs this garage ready?

QuestionAn you open the doors from right side

Questioncan the doors be hinged on left shown on right

QuestionThe depth is listed as 31.78. Is that the refrigerator itself or does it include the air space needed behind it once installed?

QuestionHi Is the door on this refrigerator considered a zero clearance door? Thank you.

QuestionIs the stainless steel door really magnetic? Or is that just a feature of the white version?

Questioncan the door be reversed by the delivery person at time of delivery? Is there a charge for doing so?

QuestionI am looking for the Samsung 21.1 ft Top-Freezer Refrigerator WITHOUT ice maker and I do not see where Best Buy carries that model # RT21M6213SG is it possible for Best Buy to order the model without the ice maker.

QuestionDoes this come without the ice maker ?

QuestionDoes this refrigerator have or need a water filter for the Ice maker?

Questionwhen Best Buy delivers and installs this refrigerator, will they install the doors so they open from right to left?

QuestionWhat is the instatanious power used or the start wattage? And what is the running Wattage? And what is the Amp that it draws?

QuestionWhat is the warrantee on it

Questionis this frige available in black stainless steel?

QuestionCan you switch the way the doors opens?