Questions & Answers

Name: Samsung - 21.5 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
Brand: Samsung
SKU: 6397592
Price: 2199.99 USD
Availability: InStock
Rating: 4.4 (317 reviews)

Samsung - 21.5 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel

Model:: RS22T5561SR; |
SKU:: 6397592

User rating, 4.4 out of 5 stars with 317 reviews.

Highly rated by customers for:

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QuestionIs it can work with 220V outlet? I want to buy it and ship it to Israel. Will it work there?
Asked 5 years ago by Aviad.
- Answer Hi Aviad. Thank you for reaching out regarding your Samsung - 21.5 Cu. Ft. Side-by-Side Counter-Depth Fingerprint Resistant Refrigerator with Food ShowCase if this can work with a 220v outlet, and if shipped to Israel, will it work there. Regarding your concern, 120 Voltage is needed if you wish to bring this to Israel. I suggest you check your user manual for further assistance. Please go to page 4.. https://downloadcenter.samsung.com/content/UM/202001/20200128095509826/SBS_RS5300T_DA68-03958D-00_EN_MES_CFR_RS22T5561_AA.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144347025 ^Camille
  Answered 4 years ago by Samsung
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QuestionSo can a part of the fridge be set to a freezer or is it all fridge only
Asked 5 years ago by Anonymous.
- Answer Best Buy told me to answer this question for them but I think someone might be confused. The fridge I bought is pictured below and it’s a two door. Left side is freezer, right side is fridge. The four door ones, yes they have controllable zones that you can make either a fridge or a freezer. Check out Samsung’s website it may explain more. Hope that helps.
  Answered 5 years ago by OHSEE
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QuestionDoes this fridge comes with a waterline connector?
Asked 5 years ago by Anya.
- Answer It does have the connection but the hose kit is required to connect it
  Answered 3 years ago by DM876
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QuestionWhats the warranty of the fridge in general and also of the touchscreen in particular? Is it with Best Buy or directly through Samsung?
Asked 5 years ago by Axl.
- Answer Hi Axl! Here's a link (https://bit.ly/2PvTTDC) to the full terms and conditions of the warranty provided by Samsung for this model refrigerator. ^Jecca
  Answered 5 years ago by Samsung
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QuestionHow tall is the space in the water dispenser? What is the tallest container that will fit there?
Asked 2 years ago by MrTwister.
- Answer Not too big or not too small. Perfect seize counter0depth freez,
  Answered 2 years ago by bhuyan0070
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QuestionWhat is the width of each French door?
Asked 4 years ago by Charlotte.
- Answer 28X35 inmches
  Answered 2 years ago by bhuyan0070
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QuestionThe right door is hitting the wall. Are the doors adjustable so they can lock in at 90 degrees without causing a dent when I open the fridge?
Asked 4 years ago by Anonymous.
- Answer Hi, Thank you for reaching out to us and we are glad that you are using Samsung products. We are happy to receive your question about the Samsung refrigerator if doors are adjustable. We apologize for the inconvenience about the door hitting the wall that causes dents. For this refrigerator we don't have any means to adjust the door, what we suggest is to use a refrigerator door protector (rubber) to avoid dents. We will surely notate this matter to improve our product in the future. For future reference, you may click the link on how to maintain our refrigerator to avoid unnecessary repairs: See page 51-54 https://downloadcenter.samsung.com/content/UM/202001/20200128095509826/SBS_RS5300T_DA68-03958D-00_EN_MES_CFR_RS22T5561_AA.pdf or https://www.samsung.com/us/support/answer/ANS00079481/ If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144168963 Thank you for choosing Samsung. Have a great day. -Trisha-
  Answered 4 years ago by Samsung
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QuestionIs the door magnetic?
Asked 4 years ago by Stacey.
- Answer Great question, Stacey! This link (https://bit.ly/3DxuTE9) has information on how to tell if a refrigerator is magnetic or not. ^Jecca
  Answered 4 years ago by Samsung
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QuestionWhen will this refrigerator be back in stock? Preferably in store.
Asked 4 years ago by Anonymous.
- Answer I guess so
  Answered 2 years ago by bhuyan0070
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QuestionWhat is the price of a replacement door with the hub screen if it breaks?
Asked 4 years ago by MH.
- Answer Great question, MH! First, I'd like to provide this link (https://bit.ly/3fAlKiD) to the terms and conditions of the manufacturer warranty as many issues are covered by it. However, for pricing information on individual parts (such as the door) I recommend checking with SamsungParts.com or calling 1-800-627-4368. ^Jecca
  Answered 4 years ago by Samsung
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QuestionWhat are the shipping dimension and weight?
Asked 5 years ago by Diaspin.
- Answer I'm happy to help with this, Diaspin! This link (https://bit.ly/3twEoxf) lists all the available dimensions for this model, including shipping dimensions, in the product info section. ^Jecca
  Answered 5 years ago by Samsung
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QuestionDoes this model have cameras to view the inside?? And with the app?
Asked 5 years ago by Ed.
- Answer One camera inside. Only shows the middle shelf and yes you can view it from the app. It’s not great. Sample photo below.
  Answered 5 years ago by OHSEE
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QuestionLove these refrigerators. I always see nice refrigerators for the standard 35-36 inch width, but not many for small spaces. Will there ever be a Samsung family hub refrigerator to fit a 33 inch space?
Asked 4 years ago by DJx90.
- Answer Yes, its depth is less than30 inches
  Answered 4 years ago by FifiMah
  Answer this question

Showing 41-53 of 53 questions

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Questions & Answers

Samsung - 21.5 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel

Q: QuestionIs it can work with 220V outlet? I want to buy it and ship it to Israel. Will it work there?

Q: QuestionSo can a part of the fridge be set to a freezer or is it all fridge only

Q: QuestionDoes this fridge comes with a waterline connector?

Q: QuestionWhats the warranty of the fridge in general and also of the touchscreen in particular? Is it with Best Buy or directly through Samsung?

Q: QuestionHow tall is the space in the water dispenser? What is the tallest container that will fit there?

Q: QuestionWhat is the width of each French door?

Q: QuestionThe right door is hitting the wall. Are the doors adjustable so they can lock in at 90 degrees without causing a dent when I open the fridge?

Q: QuestionIs the door magnetic?

Q: QuestionWhen will this refrigerator be back in stock? Preferably in store.

Q: QuestionWhat is the price of a replacement door with the hub screen if it breaks?

Q: QuestionWhat are the shipping dimension and weight?

Q: QuestionDoes this model have cameras to view the inside?? And with the app?

Q: QuestionLove these refrigerators. I always see nice refrigerators for the standard 35-36 inch width, but not many for small spaces. Will there ever be a Samsung family hub refrigerator to fit a 33 inch space?

Top Rated

QuestionIs it can work with 220V outlet? I want to buy it and ship it to Israel. Will it work there?

QuestionSo can a part of the fridge be set to a freezer or is it all fridge only

QuestionDoes this fridge comes with a waterline connector?

QuestionWhats the warranty of the fridge in general and also of the touchscreen in particular? Is it with Best Buy or directly through Samsung?

QuestionHow tall is the space in the water dispenser? What is the tallest container that will fit there?

QuestionWhat is the width of each French door?

QuestionThe right door is hitting the wall. Are the doors adjustable so they can lock in at 90 degrees without causing a dent when I open the fridge?

QuestionIs the door magnetic?

QuestionWhen will this refrigerator be back in stock? Preferably in store.

QuestionWhat is the price of a replacement door with the hub screen if it breaks?

QuestionWhat are the shipping dimension and weight?

QuestionDoes this model have cameras to view the inside?? And with the app?

QuestionLove these refrigerators. I always see nice refrigerators for the standard 35-36 inch width, but not many for small spaces. Will there ever be a Samsung family hub refrigerator to fit a 33 inch space?