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Page Showing 261-280 of 334 questions
  • QuestionWhat are the specs???

    Asked by delta.

    • Answer Hi delta, Thank you for reaching out to know the specification of your refrigerator. I will provide you with a link that indicates the specification of your refrigerator. Here's a link: https://image-us.samsung.com/SamsungUS/pim/migration/doc/rf220nctasp-aa_RF220NCT.pdf Thank you for choosing Samsung, and have a great day! Ticket number: 1144267026 ^Rainly

      Answered by Samsung

  • QuestionReading the specs for the Samsung RF220NCTAWW/AA I noticed that it is not frost free> does that mean that the freezer needs to be defrosted every once in a while like some older models?

    Asked by Joe.

    • Answer No

      Answered by Frenchman

  • Questionwhat area the deminsions of this model

    Asked by ted.

    • Answer Hi ted, Thank you for reaching out regarding the dimension of your refrigerator. For the dimensions (WxHxD with hinges, handles, and doors): 29 3/4" x 66 3/4" x 36 1/4", for s (WxHxD without hinges and door): 29 3/4" x 65 3/8" x 30 1/2", and for (WxHxD with hinge and door, no handle): 29 3/4" x 66 3/4" x 37/8". I will also provide you with a link that indicates the complete specification of your refrigerator. Hers's the link: https://image-us.samsung.com/SamsungUS/pim/migration/doc/rf220nctasp-aa_RF220NCT.pdf For further assistance, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for choosing Samsung, and have a great day! Ticket number: 1144267281 ^Rainly

      Answered by Samsung

  • Questionis samsung model RF220NCTAWW FROST FREE? DO YOU HAVE TO HOOK UP ICE MAKER?

    Asked by Anonymous.

    • Answer The installers hooked up the icemaker.

      Answered by Dddd

  • QuestionWhat does the sides look like on the stainless steel one? They are not shown in the picture.

    Asked by side.

    • Answer The sides are painted grey.

      Answered by Sprag

  • QuestionWhat color are sides

    Asked by gayle.

    • Answer Hello gayle, Thank you for reaching out and letting us know your inquiry about the color of the sides of this Samsung refrigerator. We understand that this information may be essential for you to know. We're here to help. As per checking, the entire unit of this refrigerator has one color, which is Stainless Platinum. Attached is a link to our website to know more about the full specifications of the product. Please go to the "See All Specs" section. https://www.samsung.com/us/home-appliances/refrigerators/french-door/30-wide-22-cu-ft-french-door-refrigerator-stainless-platinum-rf220nctasp-aa/#specs For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144305749 -Angelica

      Answered by Samsung

  • QuestionModel Year For Sansung Model RF220NCTAww Refrig.What is the model year for this model? Depending on the model year makes a difference in how long the warranty is for the compressor.

    Asked by DET.

    • Answer 2018 still under warenty repair person coming Tues very dissatisfied iits only 5 months since I purchased it

      Answered by Millie

  • QuestionDoes the White version of RF220NCTAWW hold magnets?

    Asked by Anonymous.

    • Answer Yes

      Answered by Dddd

  • QuestionRF220NCTASR Cu Ft & WarrantyOn Samsung site it shows 21.8 cu ft and on Best Buy site shows 21.6 cu ft. Why the difference? Also on Best Buy, warranty shows 10 years for sealed parts. On Samsung site, 5 years for sealed.

    Asked by Anne.

    • Answer Hi Anne, The official capacity of the RF220NCTASR is 21.8 cu ft (14.8 cu ft Refrigerator; 7.0 cu ft Freezer). Some Samsung models do have different warranty terms, but for this model it's one year parts and labor; five years parts and labor on the sealed system which includes the Digital Inverter compressor, evaporator, condenser, drier, and connecting tubing. Thanks for your interest! Ms. Samsung

      Answered by Anonymous

  • QuestionRefrig. WidthDoorway to come in is 30 1/2 will refrig.RF220NCTACR fit through my doorway?Need answer ASAP

    Asked by Maureen.

    • Answer Hi Maureen. Thank you for reaching out regarding your Samsung - 21.8 Cu. Ft. French-Door Refrigerator dimension. Regarding your concern, here are the dimensions of the refrigerator. Product Dimensions with Hinges, Handles, and Door 29 3/4" W x 66 3/4" H x 36 1/4" D Product Dimensions without Hinges and Door 29 3/4" W x 65 1/4" H x 30 7/8" D Product Dimensions with Door with Handles 29 6/8" W x 66 6/8" H x 36 1/4" D Product Dimensions with Door without Handles 29 3/4" W x 66 3/4" H x 34 3/4" D Product Dimensions with Doors Open 29 3/4" W x 66 3/4" H x 45 6/8" D Product Dimensions without Hinges or Handles 29 3/4" W x 65 3/8" H x 33 7/8" D Product Dimensions without Door without Handles 29 3/4" W x 66 6/8" H x 30 1/2" D Shipping Dimensions 31 7/8" W x 74 3/4" H x 36 1/4" D Net Height with Hinge 66 3/4 Net Height without Hinge 65 3/8" Width 29 3/4 Here is the link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/30-wide-22-cu-ft-french-door-refrigerator-stainless-steel-rf220nctasr-aa/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144277688 ^Camille

      Answered by Samsung

  • QuestionRear Height of refrigerator pleaseHeight of rear please including feet from floor

    Asked by Anonymous.

    • Answer I have the Samsung Model RF220NCTASR french door stainless, 21.6 cu ft refrigerator. Height from floor to top of fridge (without hinges) is 65 3/8 inches.

      Answered by larryj

  • QuestionDo you have this model in stock?The particular model is: RF221NCTASR 30 inch French Doors Stainless by Samsung

    Asked by Ron.

    • Answer Hi Ron, Please call 888-BEST BUY or contact your local Best Buy Appliance Associates for local availability of the RF221NCTASR. Thank you! Ms. Samsung

      Answered by Anonymous

  • QuestionWhy is the refrigerator not cooling?The fridge seems to be shutting on and off. One minute the refrigerator is cold and then the freezer and fridge are not cold at all. Food is beginning to spoil. The ice maker has been turned off. Does this affect the function of the refrigerator?

    Asked by Kayboogie.

    • Answer Hello Kayboogie, Thank you for bringing this to our attention. We appreciate you taking the time in sharing your feedback about your Samsung refrigerator. I understand your refrigerator is turning on and off and your freezer is not cold at all, while the ice maker is turned off. We do apologize for the inconvenience this has caused you. We are here to help. Please be advised that turning off the ice maker won't affect the functionality of your refrigerator. To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001027/ to guide you on the issue. Just click on "Refrigerator or freezer is not cooling at all". It has the step by step instructions on what to do to resolve the issue. You can also watch the video on this link https://www.youtube.com/watch?v=ogwmuhLH4G4 on what to do if your refrigerator is not cooling. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144278334. -Noraina

      Answered by Samsung

  • QuestionDoes the 221 have an internal water filter?

    Asked by Anonymous.

    • Answer Hello. Thank you for reaching out regarding your Samsung - 21.8 Cu. Ft. French-Door Refrigerator does it have an internal water filter. Regarding your concern, The water filter must be installed outside the refrigerator. It is not provided with your new refrigerator. The filter cartridge and holder kit can be purchased from the retailer where you purchased this refrigerator. Here is a link to your user manual for further assistance. Please go to pages 16 to 18 https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144302281 ^Camille

      Answered by Samsung

  • Questionwhat is the best temperature settings for the frig and freezer? My unit gets water in the food baskets and under them too. Why?Why do I get water in the food shelves and under them? And then it freezes too. It is happening all the time. Very annoying.

    Asked by Anonymous.

    • Answer Hello, Thank you for reaching out and sharing your feedback with your Samsung refrigerator. I'm sorry to hear that you're getting water on the food shelves and under them and it freezes all the time. We do apologize for the inconvenience this has caused you. I also understand that you want to know what is the best temperature settings for your refrigerator. We are here to help you As per checking, The USDA states that refrigerated food should be kept below 40°F, and frozen food should be kept below 0°F. Keep your refrigerator and freezer at these temperatures to make sure your food remains fresh. You may set the temperatures higher only if you are not storing food in the refrigerator or freezer. In most models, the ideal temperature setting for the refrigerator is 38°F. For the freezer, the ideal temperature is -2°F. Please check on this link https://www.samsung.com/us/support/answer/ANS00080450/ to guide you on the issue. I also recommend checking this link https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf for the user's manual. Just go to pages 26 and 27 for the food storage tips. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144276855. -Noraina

      Answered by Samsung

  • QuestionIce Maker not dropping the iceOur fridge is hooked up to the water supply and water flows good out of the water dispenser however, it appears the ice maker is not dropping ice into the bucket below. It had worked a few times, but now is not working. Do you have any suggestions on what can be tried to be able to get the ice to drop?

    Asked by Anonymous.

    • Answer Hello. Thank you for reaching out regarding your Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless steel ice maker, not dropping ice. Regarding this concern, a few factors can cause an ice maker not to work; if the ice maker appears not to be making enough ice, low water pressure or a faulty water filter may be the reason. I will be sharing a link to help you. Ice make is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144225783 ^Camille

      Answered by Samsung

  • QuestionHow to disable icemakerI am interested in the SAMSUNG 21.6 Cu. Ft 30" refrigerator with icemaker (RF220NCTASR), but I do NOT want the icemaker feature. I do not want to connect a water supply to the fridge. Can the icemaker be disabled without causing any issues for this unit? regards

    Asked by RMB.

    • Answer Hi RMB. Thank you for showing interest in purchasing a Samsung - 21.8 Cu. Ft. French-Door Refrigerator and if the ice maker can be disabled. Regarding your concern, we can switch off the ice maker on this refrigerator. Here are the steps. 1. On the control panel, press the ice-off button. 2. The LED will light up, and the Ice-Maker stops making ice Here is a link to the user manual for further assistance. Please go to page 19. https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144281874 ^Camille

      Answered by Samsung

  • QuestionWater dispenser not workingJust bought the fridge and took a couple weeks to get the water hooked up. The water dispenser doesn't seem to be working. The ice maker is producing ice, so I presume my connections are ok. Is there on/off controls for the water dispenser? Is there an internal valve I need to open? Does it just need to be connected for a day or so before it will dispense? Thanks.

    Asked by Darren.

    • Answer Hello Darren, Thank you for bringing this to our attention. I understand your water dispenser is not working. We do apologize for the inconvenience this has caused you. We are here to help. To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001875/ and just click on "Water does not dispense at all" to resolve the issue. You can also check this link https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144229240. -Noraina

      Answered by Samsung

  • QuestionWill it create a problem if back of fridge is flush with wall?

    Asked by Anonymous.

    • Answer Hello. Thank you for reaching out regarding your Samsung - 21.8 Cu. Ft. French-Door Refrigerator if you can push the refrigerator flush up against the wall, or is some space required. Regarding your concern, you need to allow 2.5" of clearance on the hinge side of the refrigerator when installing next to a wall where the handle may make contact. Allow 1" minimum clearance at rear for proper air circulation and water/electrical connections. Allow a 3/8" minimum clearance at sides and top for ease of installation. I suggest you check this link for further assistance. https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/pdf/RF220NCTASR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ctp/us Reference Ticket Number: 1144656194 Thank you for being a valued customer of Samsung. Have a great day. ^Camille

      Answered by Samsung

  • QuestionDoes this one have wheels to assist with mobility?Samsung RF221NCTASR: does it have wheels? I want a fridge i can move easily for the water filter and cleaning. Also I need a fridge that is no taller than 66 - 67 inches.

    Asked by fridgehunter.

    • Answer It has wheels. It also has feet that can be raised or lowered to keep it in place when you want it to stay still. Height is 67".

      Answered by SuMax