“what is the best temperature settings for the frig and freezer? My unit gets water in the food baskets and under them too. Why? Why do I get water in the food shelves and under them? And then it freezes too. It is happening all the time. Very annoying.”
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Hello, Thank you for reaching out and sharing your feedback with your Samsung refrigerator. I'm sorry to hear that you're getting water on the food shelves and under them and it freezes all the time. We do apologize for the inconvenience this has caused you. I also understand that you want to know what is the best temperature settings for your refrigerator. We are here to help you As per checking, The USDA states that refrigerated food should be kept below 40°F, and frozen food should be kept below 0°F. Keep your refrigerator and freezer at these temperatures to make sure your food remains fresh. You may set the temperatures higher only if you are not storing food in the refrigerator or freezer. In most models, the ideal temperature setting for the refrigerator is 38°F. For the freezer, the ideal temperature is -2°F. Please check on this link https://www.samsung.com/us/support/answer/ANS00080450/ to guide you on the issue. I also recommend checking this link https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf for the user's manual. Just go to pages 26 and 27 for the food storage tips. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144276855. -Noraina
Sorry, there was a problem. Please try again later.I keep mine set on the third setting for fridge and freezer. Have had no problem.
Sorry, there was a problem. Please try again later.The recommended temperature settings for your RF220NCTASR are between 33º to 36ºF for the refrigerator compartment and 0º to 2ºF for the freezer. It's not unusual to have a small amount of water gather as a result of condensation, but if you have a significant amount accumulating, your refrigerator may require service. Please call 888-BEST BUY or 800-SAMSUNG to speak with an agent who will be happy to assist you. Thank you, Ms. Samsung
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