Questions & Answers

Q: QuestionDoes this come with a plastic bucket that sits in the freezer so you can put ice in the freezer?

Asked 5 years ago by KLJ1098.

This question was asked about the related product: Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Stainless Steel

• A:Answer Hi there, I can answer that for you. This Samsung Refrigerator only has one ice bucket that is inside of your Ice Master. Thank you for choosing Samsung. ^Brad

  Answered 5 years ago by Samsung

  
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Q: QuestionHeight Samsung c.f. French door refrigerator ?

Asked 5 years ago by Larry.

This question was asked about the related product: Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Stainless Steel

• A:Answer Hi there, I can answer that for you. This Samsung Refrigerator is 70 inches tall. Thank you for choosing Samsung. ^Brad

  Answered 5 years ago by Samsung

  
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Q: QuestionOn the white model are the handles white or stainless steel?

Asked 5 years ago by JPpdx.

• A:Answer Hi there, I see you are looking at purchasing our new Samsung Refrigerator. Our units will have the same color handles as the the color of the unit. Thank you for choosing Samsung. ^Brad

  Answered 5 years ago by Samsung

  
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Q: QuestionWhat is the CoolSelect Pantry?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Stainless Steel

• A:Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry™ - Stainless steel. The Cool Select Pantry is a full-width drawer with adjustable temperature control. This pantry can be used for large party trays, deli items, pizza, beverages, and miscellaneous items. There is a temperature control which can adjust the amount of cold air allowed into the pantry. Your reference number: 1144376034 Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionI purchased this refrigerator but not hooking up ice or water because I won’t need and there are always issues with them. The question is do I need to put water filters in it?

Asked 5 years ago by Pam.

This question was asked about the related product: Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Stainless Steel

• A:Answer If you are not going to connect the water line to the refrigerator, be sure to turn the ice maker off. Thank you for choosing Samsung! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionHow do we clean under the glass shelves over Fresh fruit bins

Asked 5 years ago by Lebo.

This question was asked about the related product: Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Stainless Steel

• A:Answer I am including a link to a guide on how to remove the shelves in the refrigerator (https://bit.ly/31OkuCM). We thank you for being a Samsung customer! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionMy fridge keeps leaking water from the bottom it is not connect to a hose of any kind. I have noticed that it has condensation outside the fridge I do have it in the garage. Any tray on bottoms of fridge

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Stainless Steel

• A:Answer I am including a helpful troubleshooting guide to support your concerns on the refrigerator leaking (https://bit.ly/3e3q6h6). We thank you for being a Samsung customer! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionCan someone please tell me the dimensions of the water dispenser opening? I bought a GE and the opening is too small to put a cat bowl, also the water dispenses very slowly. I'm returning it and wondering if this model has the same issues.

Asked 5 years ago by RW.

This question was asked about the related product: Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Stainless Steel

• A:Answer 12X9X3 but it tapers down to 7 inches wide at water/ice switch

  Answered 5 years ago by ChrisVerified Purchase

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Q: QuestionHow wide do the doors open? I want to make sure I have enough room for them to open fully.

Asked 5 years ago by jjj.

• A:Answer The doors open 125°. I am including a link to a chart in the user manual on page 20 to support your concerns on the measurements (https://bit.ly/2SU6By0). Thank you for choosing Samsung for your home! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionMy space : 72 H, 38 W, and 27 D ( 30 - if add door frame) This refrigerator will fit in my space w/o problem?

Asked 5 years ago by Sweet.

This question was asked about the related product: Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Stainless Steel

• A:Answer Hello! The Product Dimensions with Hinges, Handles and Door are 35 3/4" W x 70" H x 31" D. Thank you for choosing Samsung! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionWill this rust out and get crusty holes in it like my 3yr old Samsung Washer?

Asked 5 years ago by FormerSamsungBuyer.

This question was asked about the related product: Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Stainless Steel

• A:Answer Yes it’s garbage worst decision I’ve ever made

  Answered 2 years ago by PeterLVerified Purchase

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Q: QuestionI’m interring to but this refrigerator but I need measures

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Stainless Steel

• A:Answer The Product Dimensions including the Hinges, Handles and Doors are 35 3/4" W x 70" H x 31" D, ^Lo

  Answered 2 years ago by Samsung

  
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Q: QuestionIs the freezer door easy to open?

Asked 5 years ago by Amber.

This question was asked about the related product: Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Stainless Steel

• A:Answer Yes.

  Answered 4 years ago by DanzospamVerified Purchase

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Q: QuestionI love the fridge but I need a new filter. How do I know what filter or accessories to buy that are compatible with this refrigerator?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Stainless Steel

• A:Answer This refrigerator takes filter model HAF-QIN. ^Lo

  Answered 5 years ago by Samsung

  
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Q: QuestionIs this model inlcuded in the ice maker Samsung Service Bulletin: ASC20170602002? I could not find this model RF23R6201 on the bulletin published 2 years ago since this model is newer.

Asked 5 years ago by SkyBox.

This question was asked about the related product: Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Stainless Steel

Q: QuestionIt says 22.6 cubic ft of space. Does this take into account the space lost because of the water dispenser? In other words, is it actually 22.6 ft of USEABLE space, or is the entire interior 22.6 but there's actually less useable space?

Asked 5 years ago by Nancy.

This question was asked about the related product: Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Black Stainless Steel

Q: QuestionIs this refrigerator as BAD as reviews (BB and other sites) indicate due to ice maker issues (freezing up)?

Asked 5 years ago by robusto.

This question was asked about the related product: Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Stainless Steel

• A:Answer I only have this refrigerator only 1 month. As of now it is working well. Very quiet and no problems.

  Answered 5 years ago by ScottVerified Purchase

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Q: QuestionI love this fridge in white but I need the handles to be stainless. I can't tell if they are white or stainless in the photos. They are only described as "modern"! Can anyone confirm the finish before we add it to the shopping cart?

Asked 5 years ago by Heather.

• A:Answer Handles are white. I thought they might be SS as well. After receiving the frig, I am glad the handles are white. They would otherwise stick out like a sore thumb.

  Answered 4 years ago by IdonotwantanicknameVerified Purchase

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Q: QuestionDo magnets work on the FRONT of this fridge?

Asked 5 years ago by Britney.

This question was asked about the related product: Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Stainless Steel

• A:Answer I have the black stainless steel and yes magnets work on the front

  Answered 4 years ago by RickJames

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