“When I open the freezer drawer, the upper drawer is not coming out with the main drawer. I have to manually pull it out every time to get to the ice. It's not staying forward where with the wheel indent is. How can I adjust this?”
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Hi Denman, Yes, you can adjust the upper basket inside the freezer drawer. To give you an idea, you can check the link below and see the "FlexZone basket (4-Door French Door refrigerators)" and the "Freezer baskets (French Door refrigerators)" sections for reference. Samsung refrigerator shelf/drawer removal and cleaning guide https://www.samsung.com/us/support/answer/ANS00063107/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147663909) to help our team pull up your information. Have a great day. ^Aloe
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