A:AnswerHi Rebecca,
We appreciate your question about the water filter and if your RO system is compatible with the refrigerator.
Most Samsung water and ice dispensers will work without an AquaPure water filter installed. The water filter housings are designed as rotary valves that allow the water to bypass the water filter whenever there is no filter or the filter is not in the locked position.
Reverse Osmosis Water Supply
IMPORTANT:
The pressure of the water supply coming out of a reverse osmosis system going to the water inlet valve of the refrigerator needs to be between 35 and 120 psi. (241 and 827 kPa).
If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi. (276 to 414 kPa).
If the water pressure in the reverse osmosis system is less than 40 to 60 psi (276 to 414 kPa):
• Check if the sediment filter in the reverse osmosis system is blocked. Replace the filter if necessary.
• Allow the storage tank on the reverse osmosis system to refill after heavy usage.
• If your refrigerator has a water filter, it may further reduce the water pressure when used in conjunction with a reverse osmosis system. Remove the water filter.
If you have questions about your water pressure, call a licensed, qualified plumber.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144894485 and it will help our team pull up your information.
Leo
A:AnswerHi Joeliam,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 23 cu. ft. 4-Door Flex™ French Door Counter-Depth Refrigerator with WiFi, AutoFill Water Pitcher & Dual Ice Maker - Stainless steel.
There are several features that can be done with wifi or SmartThings connected. I have shared the user manual link below. Please click on the link and turn to page 49 for the features when SmartThings is connected.
https://downloadcenter.samsung.com/content/UM/202110/20211019093541599/DA68-04023H-03_MANUAL_USERS_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144374823
Leo
A:AnswerI am experiencing the exact same problem and was considering contacting the manufacture directly unless someone else has an answer for this here? I also find the left door does not close as easily as the others. Takes a bit more force.
A:AnswerThis is the second poster with the same issue. I just saw the exact same thing with the floor model in BestBuy. It is putting me off purchasing. The door was clearly misaligned though. The furnished link is no use, it only addresses doors not closing.
A:AnswerHello, this model refrigerator is compatible with our SmartThings app. The SmartThings app allows you to monitor and control your refrigerator at home and on the go. Thank you for choosing Samsung. ^Lena
A:AnswerI'm so glad you asked, Firefly07! This refrigerator has many bonus features when connected with the SmartThings app. For details about these features, I am providing this link (https://bit.ly/2QCZjkC) to the user manual. Page 45 explains how to connect to the SmartThings app; and beginning on page 46 you can find in depth details about all the smart features this refrigerator offers. As for the filter, Samsung recommends replacing it about every 6 months, depending on usage. This link (https://bit.ly/2QuVVID) has more details about when and how to change the filter. ^Jecca
A:AnswerI dont know. I do not buy frozen pizza.
You may want to look at the measurements onlone and compare with a measuement of your pizza box. Sorry I couldnt help