Refrigerator temperature is set to the first (lowest) bar and everything in the fridge is STILL freezing. My milk is frozen solid; coffee creamer is frozen solid; bottled water is frozen solid. Please help! The fridge is less than 2 weeks old. null

Question

Samsung · Accepted Answer

Hi there VKBell! The lowest bar on the temperature setting is the coldest. If you're still having issues with items freezing in the refrigerator compartment, I would recommend checking out this link (https://bit.ly/2q5BC3F) for some steps you can take to resolve this. ^Jecca

Answered by Samsung 6 years ago

VKBell · Answer

I posted this question and a Samsung Ambassador responded stating that the lowest bar is the coldest temperature. That is in direct conflict with the instructions in the manual. Please see the attached photo in which the manual states that the first (lowest) bar is the LEAST coldest temperature.

Answered by VKBell 6 years ago

“Refrigerator temperature is set to the first (lowest) bar and everything in the fridge is STILL freezing. My milk is frozen solid; coffee creamer is frozen solid; bottled water is frozen solid. Please help! The fridge is less than 2 weeks old.”

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