A:AnswerThis fridge is GARBAGE!! Had it for 4 years & has been a piece of junk since the first year! Freezes over, ice maker has a major design flaw & freezes shut, water line flooded my kitchen after the last time it froze over.
A:AnswerHi Grammy! I have this link (https://bit.ly/2R3kn1F) that can help walk you through what steps to take when there is a leak in the refrigerator. ^Jecca
A:AnswerMake sure it's level, I adjust it high enough until the front rollers don't touch the floor. This tilts it back enough so the doors tend to close by themselves. There's an option to set an alarm if the door isn't closed after like a minute or 2. Also to keep the front clean looking I wipe it down with mineral oil.
A:AnswerYou have to pull out the tray from the inside there is a small handle on the bottom, the tray is to the left when opening the fridge. Give it a good pull and the tray will come right out.
A:AnswerWhen you open the double doors in between the two draws is a small handle that has a lock and unlock sign on it. Twist the handle to the unlock and pull it out, this may require some force to pull.
A:AnswerIf I'm picturing your description correctly (I see a grate with a teardrop at the bottom), it sounds like the water filter needs to be changed. Does the icon blink red for several seconds when you open or close the door? If this is what your refrigerator is doing, you will need to go to http://www.samsungparts.com. I hope this helps (that's the closest thing on the icon legend.