Questions & Answers

Name: Samsung - 24.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water
Brand: Samsung
SKU: 2933007
Price: 2879.99 USD
Rating: 4.3 (902 reviews)

Samsung - 24.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water

Model:: RF25HMEDBSR; |
SKU:: 2933007

User rating, 4.3 out of 5 stars with 902 reviews.

Highly rated by customers for:

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Page Showing 41-60 of 92 questions

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QuestionHow cold can the flex drawer go? The salesman stated it could be used as extra freezer space but it doesn’t appear so from the specs.
Asked 5 years ago by Anonymous.
- Answer The Flex Zone drawer can be adjusted to go as low as -1 degree and can be used for either fridge or freezer space. For further explanation, please see page 27 if the user manual included in this link (http://bit.ly/38UKkGp). ^Lo
  Answered 5 years ago by Samsung
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QuestionHow long should it take empty fridge to cool/freeze. Was the temp change per min .
Asked 5 years ago by Coolingfreezetime.
This question was asked about the related product: Samsung - 24.73 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
- Answer Thank you for asking. It can take up to 24 hours for it to reach the set temperature. ^Lo
  Answered 5 years ago by Samsung
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QuestionAre the doors removable, including the freezer drawers? That is the only way this will fit through my entry door.
Asked 6 years ago by Steve.
- Answer Hi there Steve! Yes, the doors are able to be removed during installation. The user manual for this model (https://bit.ly/2EOveoM) has instructions beginning on page 11. ^Jecca
  Answered 6 years ago by Samsung
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QuestionMy refrigerator was installed but ice maker kit not making ice. I took 2 gallons out from water dispenser What will need to be done to maker the ice maker to make ice.
Asked 6 years ago by MF.
This question was asked about the related product: Samsung - 24.73 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
- Answer I'd like to help with this! I have this link (https://bit.ly/35D3K0F) that can walk you through the possible causes of the ice maker not producing ice. ^Jecca
  Answered 6 years ago by Samsung
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QuestionWhich year was this model made?
Asked 6 years ago by John.
This question was asked about the related product: Samsung - 24.73 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
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QuestionI have an opening of 31” for new installation for this refrigerator. Will the Best Buy delivery and installation crew be able to take the doors off and get this unit into my kitchen???
Asked 6 years ago by MF.
This question was asked about the related product: Samsung - 24.73 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
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QuestionDoes this refrigerator have a water filter
Asked 6 years ago by MF.
This question was asked about the related product: Samsung - 24.73 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
- Answer Hey there! Yes, this refrigerator uses the water filter model HAF-CIN. ^Jecca
  Answered 6 years ago by Samsung
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QuestionSamsung model RF25HMEDBSR have an AUTO defrost mode?
Asked 6 years ago by William.
- Answer Yes, it has an automatic defrost mode.
  Answered 6 years ago by CommunityAnswer
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QuestionIs it "Counter Depth"?
Asked 6 years ago by Cadet.
- Answer No it is not.
  Answered 6 years ago by newfrigguy
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QuestionHow do I access the wheels
Asked 6 years ago by Jjarlath.
This question was asked about the related product: Samsung - 24.73 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
- Answer I got screwed by Best Buy when I purchased the Samsung refridgerator . I ASKED YOUR SALES PERSON if there was any problems with the Samsung refridgeraters and he said there wasnt.After taking a gift card for the damage to it done by your delivery people I find out tha t this unit has big problems with their ice maker . If your sales person would have been honest with me I would never have purchased this unit . I already sent you this info Aug. 8th and haven't got a response from best buy.
  Answered 6 years ago by Jerry
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QuestionHow do I force defrost the Sam Sung refrigerator model # RF25HMEDBSG?
Asked 6 years ago by Jay.
This question was asked about the related product: Samsung - 24.73 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
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QuestionMy refrigerator isn't making ice. I think its frozen. I'm not sure. Water is still dispensing. What could be the problem? Do i need to defrost? If I do, how? Don't have manual.
Asked 6 years ago by Angel.
- Answer Get Geek Squad to come replace the ice maker, just had it done.. Terrible design
  Answered 6 years ago by Louie
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Questionhow do you access condenser coils to clean them?
Asked 6 years ago by Anonymous.
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QuestionDoes this model come with a drip tray? If not how do I get one. Any type of water overflow has to be cleaned with a towel.
Asked 6 years ago by Joel.
This question was asked about the related product: Samsung - 24.73 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
- Answer I just spoke with Samsung Appliance Support and this model DOES have a drip tray available. It is an additional cost because Samsung does not consider the part a necessary part. To order the part, call Samsung Parts Support at 1-800-627-4368 with your Model and Serial number and I am told they will take your order and send the part.
  Answered 6 years ago by Wayne
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QuestionHow do you remove the icemaker?
Asked 7 years ago by Marty.
- Answer There is a latch on the underside of the ice maker in the main refrigerator. Push up on that latch while lifting upward on the whole unit (using both hands) and pull it outward. It really works pretty easily once you get the hang of it.
  Answered 6 years ago by HappyinFlorida
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QuestionIs there this model with external water dispenser?
Asked 7 years ago by Ergo.
This question was asked about the related product: Samsung - 24.73 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
- Answer Yes comes with external water dispenser
  Answered 6 years ago by misslebomb
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QuestionWhat is the fresh food capacity and the freezer capacity?
Asked 7 years ago by Cookie.
- Answer Hi Cookie, in this link https://bit.ly/2QaU1rv ( 2nd page) you'll see the total capacity for each compartment. ^Jefry
  Answered 7 years ago by Samsung
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QuestionHow much is installation?
Asked 7 years ago by Anonymous.
- Answer $0.00. No charge for install
  Answered 7 years ago by Mcyr
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QuestionRF25HMEDBSR/AA This refer now just out of warranty turns off and into demo mode for no reason melting everything in our freezer? The samsung rep said we should put it into demo mode before we leave for vacation!!SER #065N43BF403062 think she was kidding?
Asked 7 years ago by kirk.
- Answer Hi kirk, we understand your concerns with the Refrigerator. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
  Answered 7 years ago by Samsung
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QuestionI bought this fridge a year ago. I'm hearing a loud popping noise. I'm wondering if this is a common problem.
Asked 7 years ago by MrsT.
- Answer Same Issue but was told it is the fan!
  Answered 6 years ago by Louie
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Showing 41-60 of 92 questions

Questions & Answers

Samsung - 24.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water

Q: QuestionHow cold can the flex drawer go? The salesman stated it could be used as extra freezer space but it doesn’t appear so from the specs.

Q: QuestionHow long should it take empty fridge to cool/freeze. Was the temp change per min .

Q: QuestionAre the doors removable, including the freezer drawers? That is the only way this will fit through my entry door.

Q: QuestionMy refrigerator was installed but ice maker kit not making ice. I took 2 gallons out from water dispenser What will need to be done to maker the ice maker to make ice.

Q: QuestionWhich year was this model made?

Q: QuestionI have an opening of 31” for new installation for this refrigerator. Will the Best Buy delivery and installation crew be able to take the doors off and get this unit into my kitchen???

Q: QuestionDoes this refrigerator have a water filter

Q: QuestionSamsung model RF25HMEDBSR have an AUTO defrost mode?

Q: QuestionIs it "Counter Depth"?

Q: QuestionHow do I access the wheels

Q: QuestionHow do I force defrost the Sam Sung refrigerator model # RF25HMEDBSG?

Q: QuestionMy refrigerator isn't making ice. I think its frozen. I'm not sure. Water is still dispensing. What could be the problem? Do i need to defrost? If I do, how? Don't have manual.

Q: Questionhow do you access condenser coils to clean them?

Q: QuestionDoes this model come with a drip tray? If not how do I get one. Any type of water overflow has to be cleaned with a towel.

Q: QuestionHow do you remove the icemaker?

Q: QuestionIs there this model with external water dispenser?

Q: QuestionWhat is the fresh food capacity and the freezer capacity?

Q: QuestionHow much is installation?

Q: QuestionRF25HMEDBSR/AA This refer now just out of warranty turns off and into demo mode for no reason melting everything in our freezer? The samsung rep said we should put it into demo mode before we leave for vacation!!SER #065N43BF403062 think she was kidding?

Q: QuestionI bought this fridge a year ago. I'm hearing a loud popping noise. I'm wondering if this is a common problem.

QuestionHow cold can the flex drawer go? The salesman stated it could be used as extra freezer space but it doesn’t appear so from the specs.

QuestionHow long should it take empty fridge to cool/freeze. Was the temp change per min .

QuestionAre the doors removable, including the freezer drawers? That is the only way this will fit through my entry door.

QuestionMy refrigerator was installed but ice maker kit not making ice. I took 2 gallons out from water dispenser What will need to be done to maker the ice maker to make ice.

QuestionWhich year was this model made?

QuestionI have an opening of 31” for new installation for this refrigerator. Will the Best Buy delivery and installation crew be able to take the doors off and get this unit into my kitchen???

QuestionDoes this refrigerator have a water filter

QuestionSamsung model RF25HMEDBSR have an AUTO defrost mode?

QuestionIs it "Counter Depth"?

QuestionHow do I access the wheels

QuestionHow do I force defrost the Sam Sung refrigerator model # RF25HMEDBSG?

QuestionMy refrigerator isn't making ice. I think its frozen. I'm not sure. Water is still dispensing. What could be the problem? Do i need to defrost? If I do, how? Don't have manual.

Questionhow do you access condenser coils to clean them?

QuestionDoes this model come with a drip tray? If not how do I get one. Any type of water overflow has to be cleaned with a towel.

QuestionHow do you remove the icemaker?

QuestionIs there this model with external water dispenser?

QuestionWhat is the fresh food capacity and the freezer capacity?

QuestionHow much is installation?

QuestionRF25HMEDBSR/AA This refer now just out of warranty turns off and into demo mode for no reason melting everything in our freezer? The samsung rep said we should put it into demo mode before we leave for vacation!!SER #065N43BF403062 think she was kidding?

QuestionI bought this fridge a year ago. I'm hearing a loud popping noise. I'm wondering if this is a common problem.