“I just bought the Samsung - AutoRelease Smart Built-In Dishwasher with StormWash+, 42dBA - Stainless Steel. The door does not stay flat when opened. Is this normal, or did they perhaps leave some packing tape on it that I can't see?”
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I have the same issue. I just open the door and immediately pull out the bottom rack.
Sorry, there was a problem. Please try again later.Greetings LilN, Check the door latch and hinges, and confirm the door is securely attached to the dishwasher for smooth operation and to prevent any potential issues. Let me know if you need further assistance! After installing the dishwasher inside the cabinet, check if the door opens and closes freely with no interruption with the cabinet. Please see page 28 under "Securing the dishwasher" on the notes section on the 2nd bullet and page 37 under "STEP 13 Completing the installation" on the caution section. Of the manual. Manual https://downloadcenter.samsung.com/content/EM/202401/20240131143946226/DW7000B_DW80B7070_AA_DD68-00242A-03_EN_MES_231215.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146965952) to help our team gather your information. Have a great day. ^Charles
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