“The installer ran the initial test run and all was fine. I have loaded the dishes, but cannot get the unit to start after I have gone through the booklet instructions to start the unit after turning it on, selecting the cycle per the booklet. Help!”

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• Greetings, We understand how important it is to have a reliable appliance at home. Let us help you with your dishwasher. Here is a link to the user manual; kindly go to pages 33-40 for a guide on how to operate your dishwasher. User manual. https://downloadcenter.samsung.com/content/UM/202504/20250409080928151/OID81932_IB_DW9000F_SimpleUX_EN_MES_CFR_250408.pdf Have a great day! -Ricardo

  Answered by Samsung 4 months ago

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