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Hi tortoise, this model is designed to use automatic dishwasher detergent, such as pods, powder, or liquid detergent. Dish soap or hand-washing liquids should not be used, as they can create excess suds and impact performance. This guide explains how to use detergent and rinse aid for optimal performance: https://www.samsung.com/us/support/answer/ANS10002327/ We’re glad to shed some light on this. Khristine Samsung Care
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