Questions & Answers

Q: QuestionDoes this dishwasher require and air gap to have it installed?

Asked 2 years ago by GG.

• A:Answer No. Mine is installed in a very tight spot. Since controls are on top youll want to install just a little toward the front so that when door is closed you can press the Start Button

  Answered 2 years ago by TroyDVerified Purchase

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Q: QuestionAlmost new. Last night it began to ding during the cycle. It didn't stop. Door was tight however I opened it. An OC light flashed what is that???

Asked 2 years ago by Anonymous.

• A:Answer call samsung lights have different meanings. go to samsung web videos there also

  Answered 2 years ago by SusanPVerified Purchase

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Q: QuestionCan you change out the appliance pull on this dishwasher? If so, is it an 18” appliance pull?

Asked 2 years ago by Kari.

This question was asked about the related product: Samsung - 24" Top Control Built-In Dishwasher with Adjustable 3rd Rack, 55dBA - Black Stainless Steel

• A:Answer It's a good thing you inquired about the appliance, Kari. The appliance pull is not replaceable unless there's something wrong with the unit. We highly recommend not repairing, replacing, or servicing any part of your dishwasher yourself. Only authorized service technicians must perform disassembly, repairs, and modifications. Work done by an unauthorized person may void your warranty. If you require assistance, please feel free to get back to us via the following options for assistance: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide us with this reference number 1145388631, to help our team pull up your information. Have a great day! ^Chrystel

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes it have a hard food disposal?

Asked 2 years ago by Juju.

• A:Answer No wash all food off your dishes

  Answered 2 years ago by AlcandyVerified Purchase

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Q: QuestionDoes this included an internal grinder for food waste or is there a filter we have to pull out and empty?

Asked 2 years ago by PedroG.

This question was asked about the related product: Samsung - 24" Top Control Built-In Dishwasher with Adjustable 3rd Rack, 55dBA - Black Stainless Steel

• A:Answer Hi PedroG, Your question is appreciated about the maintenance on this Samsung dishwasher model. This dishwasher model is equipped with filters that need to be cleaned periodically to remove any dirt or food particles. Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionHow long does it take from start to finish to do a load ?

Asked 2 years ago by Anonymous.

• A:Answer About a hour depending on what cycle you run

  Answered 2 years ago by AlcandyVerified Purchase

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Q: QuestionWhat rubber trim fits around this to cover gaps?

Asked 3 years ago by Sarah.

Q: QuestionDo you Give Military Discounts

Asked 3 years ago by Anonymous.

• A:Answer Dear Valued BestBuy Client, To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. Melardo

  Answered 3 years ago by Samsung

  
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Q: QuestionJust got my dishwasher installed it has stickers on it how do I clean the sticky stuff off and the stainless steel?

Asked 3 years ago by Anonymous.

• A:Answer try oil like olive,crisco, for adhesive removal first( gentle.

  Answered 2 years ago by SusanPVerified Purchase

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Q: Questionif we buy a new dishwasher through you guys would you remove the old one

Asked 3 years ago by Anonymous.

• A:Answer Dear Valued BestBuy Client, To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. Melardo

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes the white model have a silver handle?

Asked 3 years ago by Gina.

This question was asked about the related product: Samsung - 24" Top Control Built-In Dishwasher - White

Q: QuestionIf you buy a dishwasher at Best Buy what is the total cost in delivering it to address, installation, and removal of old dishwasher? Thanks!

Asked 3 years ago by Metal.

This question was asked about the related product: Samsung - 24" Top Control Built-In Dishwasher with Adjustable 3rd Rack, 55dBA - Black Stainless Steel

• A:Answer Free

  Answered 3 years ago by UbaaVerified Purchase

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Q: QuestionHow difficult is the installation of this dishwasher?

Asked 3 years ago by Anonymous.

• A:Answer The dishwasher does not come with an electrical plug or the correct adapter to connect the water. I used the electric cord from the dishwasher I replaced, but had to buy an adapter kit with a new water line to connect the water. The cost was $32+. The spec's showed no electrical cord, but did not mention the water hook-up.

  Answered 3 years ago by Anonymous

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Q: QuestionDoes it have a dry feature not air dry?

Asked 3 years ago by Dj.

This question was asked about the related product: Samsung - 24" Top Control Built-In Dishwasher with Adjustable 3rd Rack, 55dBA - Black Stainless Steel

• A:Answer Yes

  Answered 3 years ago by MiriamCVerified Purchase

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Q: QuestionMax height from my tile floor to the underside of the counter is 33 and 3/4 inches. Will this dishwasher fit underneath?

Asked 3 years ago by Geebee.

This question was asked about the related product: Samsung - 24" Top Control Built-In Dishwasher - White

• A:Answer Hi Geebee, Great question! We appreciate your query concerning the dishwasher. The required minimum height clearance should be at least 34 1/2 inches. Thank you, and stay safe! ^Chrystel

  Answered 3 years ago by Samsung

  
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Q: QuestionHow much does it cost to have Best Buy install the dishwasher and take the old one away?

Asked 3 years ago by Craig.

• A:Answer Dear Valued Best Buy Client, To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. Reference Ticket number: 1144981710 ^^Ross

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes this model have an internal water heating element?

Asked 3 years ago by creativebrain4U.

This question was asked about the related product: Samsung - 24" Top Control Built-In Dishwasher with Adjustable 3rd Rack, 55dBA - Black Stainless Steel

• A:Answer Hi creativebrain4U, We appreciate your question about the heating element. The dishwasher has an internal water heating element and can be adjusted between 120 °F (49 °C) - 149 °F (65 °C). To know more about the product, you may contact us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) You may provide this reference number (1144897651) to help our team pull up your information. Thank you for choosing Samsung. Have a great day. -Trisha-

  Answered 3 years ago by Samsung

  
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Q: QuestionHow do I get delivery, installation and old dishwasher dishwasher taken away.

Asked 3 years ago by Bobby.

• A:Answer Dear Valued Best Buy Client, Thank you for bringing this to our attention. To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. Your reference number: 1144786396 Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionIs there an instruction manual for this dishwasher? How do I get one?

Asked 3 years ago by mingo.

• A:Answer Hi mingo. Thank you for reaching out regarding your Samsung - 24" Top Control Built-In Dishwasher instruction manual. Regarding your concern, I will be providing you with a link to your user manual. Here is the link: http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=US&CttFileID=8031628&CDCttType=UM&ModelType=C&ModelName=DW80R2031US/AA&VPath=UM/202103/20210324134425251/MANUAL_USERS_DD81-02157B-01.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144589629 ^Camille

  Answered 3 years ago by Samsung

  
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