“the screen seems to be blocked ot locked up...keyboard and mouse is not functioning..What shall I do?”

1-2 of 2 Answers

• It sound like a Bluetooth issue or dead batteries. The small USB senor that came with the computer might be bad or the batteries in the mouse and keyboard are dead.

  Answered by vspmax 8 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Hi jade, we understand your concerns with the All in One. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt

  Answered by Samsung 8 years ago

  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.